(412) 885-1007
1308 Edgebrook Ave
Pittsburgh,
PA
15226
40.4021
-80.0009
Neighborhood: Brookline
Reviews & Ratings for Doman Auto Sales
7 reviews
What users are saying:
09/11/09
RUDE, CRUDE & UNPROFESSIONAL
by danielpgh
I called Doman Auto to inquire about a car I saw on their website. The salesman was friendly and took my information, including my social security number, to run a credit check. He said he'd get financing arranged so I could come in 2 days later to complete my purchase. Two weeks later, I got a call from him, still friendly and helpful, asking if I ever bought a car. I explained that I never heard back from him and he apologized, stating he "sent the application on" and thought I was dealt with. I ignored this initial concern. Several calls later, he was unable to answer a question for me about the warranty on the vehicle and directed me to "Andy", Sales Manager. Andy was anything but professional. He verbally berated me, patronized me and said he would "aruge all night if I wanted to". Moreover, the price of the car went up $800 from the internet-listed price and they were going to charge me 21% interest. I was told the increase in cost was because I was a "bad risk" (wasn't the interest rate enough?). I kindly told Andy to keep his vehicles and hung up. I may have poor credit; however, it WON'T be poor forever. Word-of-mouth travels fast....I refuse to beg for customer service just because of my credit score!
- Pros: NONE
- Cons: Poor customer service from the get-go!
08/14/09
Absolutely Thrilled
by m32pitt
I am amazed at the bad reviews for Doman. I bought my car from them three months ago, and I love it. It's in great condition and drives fabulously. There were a few small, practically invisible imperfections on the body, but everything else was far better than I had expected. My credit isn't great, and they really worked with me to not only get me into a car, but to make sure it was a car I liked. The only issue I've had with it was a dead battery, which wasn't their fault (I forgot to turn the lights off one night). As far as the sales staff goes, they were friendly, courteous, and helpful - far more so than most other places I looked at cars. I had expected to be treated poorly because of my credit, but they treated me with the utmost respect. I have recommended them to friends and family members, and am constantly impressed with their service.
- Pros: Financing, friendly service, good cars
07/17/09
Great Place to buy a car
by PGH123
I am now on my second car here. I think the salesman have gone above and beyond my expectations. I have horrible credit and I cannot get cars anywhere. These people gave me a chance and I am forever grateful. Am I gonna say the cars were perfect, no, but if you can say that about any used car I'll call you a liar. There were problems with one of my cars and they have fixed them. I guess with all the reviews here it is all in how you approach things. If you threaten, take people that make you look bad, and constantly harrass then you get in return what you deserve. A little manners go a long way in todays world. I would HIGHLY recommend this place to anyone who is looking to purchase a car especially those with less than perfect credit who think noone will trust them.
- Pros: They will get you financing, treat them right they will back
- Cons: none
04/21/08
Avoid at ALL cost
by coast22
I bought a car here and in less than three months I had major problems with it. The sales people acted surprised when I told them this. I should have turned and ran when test driving a car and the engine pretty much blew up. This place will scam you out of a reliable automobile and plenty of money. DO NOT BUY FROM DOMAN!
- Pros: none
- Cons: everything
04/14/08
BUYERS BE WARE
by wasrobbed1
I PURCHASED A CAR LAST YEAR FROM DOMAN AUTO AND ON THE 3RD DAY OF HAVING IT TE CAR BROKE DOWN I HAD A BLOWN HEAD GASKET. I TRIED TO RETURN THE CAR THEY WOULD NOT TAKE IT BACK AND I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR EVER SINCE. THE SALES MAN WAS NICE WHEN I PURCHASED THE CAR BUT WHEN THE PROBLEMS STARTING ROLLING I WOULD CALL AND GET NOTHING BUT RUDE COMENTS FROM THE PERSON THAT ANSWERS THE PHONE AND NO RETURN CALLS FROM THE SALES MAN. I FINALLY ESCALATED TO THE OWNERS BROTHER AND HE SOLD A DREAM THAT I WOULD EITHER GET MY MONEY BACK OR A RELABLE CAR AND THEN HE DISAPEARED. IT TOOK FOR ME TO TAKE A MAN OUT THERE THAT DID NOT CARE ABOUT GETTING ARESTED TO TALK TO THE SALES PERSON AND GET MY CAR FIXED . BUYERS PLEASE BE WARE AND DO NOT PURCHASE ANYTHING FROM THEM..... YES THEY WILL GET YOU THE FINANACING YOU NEED BUT THE CAR WILL NOT WORK... I TOOK A CAB TO PICK UP MY CAR AFTER THE REPAIRS WERE ALEGEDLY MADE AND THE CAB DRIVER SAID " THIS PLACE IS A RIP OFF I HOPE YOU ARE NOT BUYING A CAR" IT WAS TOO LATE... I MET THE CAB DRIVER AT THE WRONG TIME
- Pros: CAN GET YOU THE FINANCING YOU NEED
- Cons: THE CARS DO NOT WORK
11/06/07
dont buy it here
by artnot
this carlot has very unfriendly employes and have experienced alot of trouble with the vehicle i purchased if you see a car you like ther its not worth it look elsewhere you be glad you did they do not stand behind there cars either
- Pros: none
- Cons: everything
10/18/07
Worst customer service
by alihartlily
The customer service we received recently while trying to buy a car was horrible. While at the carlot there were no warm or friendly greetings. We filled out the credit applications and were told we would receive a response the following morning. We never received a return phonecall. I called again to talk with the gentleman about buying a car and he kept stating that he would call back. There was a complete lack of priority on the dealership's behalf. I would not recommend Doman Auto if you are looking for friendly customer service and a enjoyable experience buying a car.
- Pros: The prices were considerable
- Cons: The overall experience was difficult and unenjoyable
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