Elizabeth Arden Salon
Pittsburgh, PA 15219
Phone: (412) 232-2696
03/10/2008 Posted by Barballen37
I had the most awful experience at this salon. If you are looking to update your look, or change your look, this is not the place to go. The front desk is nice enough. The stylist that did my hair was not current in their cuts and style, I saw maybe 2 stylists that were under the age of 50. The others are not, and they butchered my hair, the color is awful, and I am pretty sure the girl that applied my color did not have her license, she was an assistant or something. Then as I was leaving, there was a heavy set woman talking to the desk about clean this, clean that, I later found out she was the regional manager, I have never heard someone talk to their employees that way before, she was very condecending and rude to them. I wanted to complain about my hair. But when I learned that the lady barking orders at the front desk would be the I complained to, I figured why bother. If someone would speak to her own employees that way, what would she do for me? I was mortified that someone like that would be in charge. Simply mortified, she was awful in her tone to those girls. I had to go to another salon and get my hair fixed. I have never seen someone speak to employees that way, I do not recomend this salon......I will never goto another Macy's Salon again... I encourage you to do the same.
Pros: None
Cons: Too many to mention
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