Puccini
Pittsburgh, PA 15213-4052
Phone: (412) 621-2087
11/29/2007 Posted by aolivez
I went to Puccini's twice: the first time I got a cute cut and overall colour. The second time I got... an unpleasant experience. Having no prior experience with any of the house stylists, I took a walk-in with Annie. I was pleasantly surprised that she gave such a good, short cut--a challenge few stylists can meet. My style looked good straight or wavey, and Annie suggested two great Paul Mitchell products. However, when I asked for foils my second time in, Annie miscalculated and the bleach failed to take. Again, she dried my hair and applied foils. Again it failed, resulting in hideous, washed out half-blond half-reddish streaks. Terrifying! I accepted Annie's sincere apology but was stunned when her manager insisted, "I think it looks kinda cool." This pathetic attempt to recover my confidence made me think, If he thinks this looks good, I'm in the wrong place. So, despite Annie's sincere apology, I won't be going back. I'd rather have a stylist who's honest than one who tries to pass off failure as success. To his credit, the manager charged me only for the cut, overall colour and correction. But after a hair trauma and four hours wasted in the salon, I think I'll take my chances elsewhere.
Pros: Good walk-in service; very affordable
Cons: The stylists don't really know colour
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