Crafton Pizzeria

01/22/07

Worst experience I have ever had

by johnplisap at Citysearch

extremely clean place- service was terrible. we paid for our pizza after we ordered it and left without a pizza or a refund because we had to get out of there so bad. The owner or manager was on his cell phone the whole time we were there and the employee who waited on us was either sick or stoned. We repeated our pizza three times and he still managed to screw it up. Our pizza was sitting on the end of the conveyer belt oven for ten minutes while the employee was in the back and the manager was talking on his cell phone. Finally the manager gets off the phone and goes and gets his employee. He gives us our pizza (that has been ready for ten minutes) and it is screwed up. He goes to fix it and not only has the nerve to charge us for the topping that HE screwd up on but he tried to charge us for a whole topping instead of a half topping. all the while the manager/owner(?) just doesn't care. We were so mad we left without our pizza or a refund. Worst experience EVER. They screwd up our pizza, tried to give us a cold pizza and while we were waiting they charged us for a mistake they made. Btw, we were the only customers they had while were there.

• Pros: clean place
• Cons: worst service ever