Computer Literates
Gibsonia, PA 15044-9702
Phone: (724) 449-0002
Ratings & Reviews Summary for Computer Literates
What Users are Saying:
- Adequate equipment
- Parking
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User Reviews for Computer Literates
11/21/2007 Posted by wilderbill
I go to a restaurant the other day and they were 10 minutes late making my pizza. So, the owner comes out, apologizes profusely and sincerely, then offers to give us our dessert on the house. 10 minutes late. The owner comes to me. At Computer Literates, I paid what 100 pizzas cost- and it took a MONTH longer for them to build my computer than I was told it would. After maybe a day or two, you would think that they would've called me to tell me they weren't going to be on time. I had to call them to ask what was up. A month late....and I'm the one who had to call. Will I go back to the restaurant? Yes. Will I go back to Computer Literates? Can't say.
11/03/2007 Posted by fray58
I have bought 5 systems from Computer Literates/ Computer Literates II. All with a 3 year warranty. If I had any problems, they were taken care of with NO HASSLE! Just be aware, This is not a puppy mill. Every computer is build to your needs and it may take a little longer, but in the end it is worth it.
07/11/2007 Posted by rgcol
I have had them do real problem solving as well as upgrades & "tune-ups over the last 3+ years. Always up-front and complete with the work they did. A bit slow but worth waiting for the extra day - so that it got checked-out / given a test drive before I picked it up.
04/13/2007 Posted by wsirequest
All fees and total costs not disclosed due to poor communication. When I was given verbal cost of repair, no mention was made for additional hourly labor. I was very explicit asking what the repair cost covered as I did not want to pay additional. When I was called to pick up the laptop, hourly rate was added. When I balked at the cost they pulled the harddrive, erased the software and handed me the empty harddrive. Very petty and unprofessional. They then charged for bench time when I chose not to give in to the additional hourly rate that was not disclosed originally. Will not do business with again.
