Bella Vista
Pittsburgh, PA 15211-1239
Phone: (412) 431-1660
06/10/2008 Posted by Shell3
First of all, Selina Kat and her party, of which I was a member, were present at the restaurant on April 19th--not the 26th! Second, I thought purpose of this site was to rate restaurants, not PATRONS! Getting to the point, which is to review the restaurant--in all fairness, the staff did move us from a very noisy room to a less noisy room (but we were crowded). The waiter worked very hard to make sure that we had all we needed during dinner and did inform us that the bills could not be separated; however, ...I have never seen a bill tallied in such a way in my life! The drinks, meals, and alcohol were all tallied in separate categories--with literal tally marks--so that if 2 people had the same meal, those meals were lumped together. The staff kept repeating that "well, that's our policy" regarding the bill; they were very snooty about it and were not in the least bit interested in helping us to keep from "tying up their table for 6 hours"--which was not true--we were there for only 4 hours--and it would have been 3 had the bill not been the mess that it was. Yes, my brother started the fiasco by telling the owner that "my sister and her boyfriend are doing your job", which then set off the entire round of yelling. I do not condone my brothers' behavior, but I heard the owner yelling before I heard anything else and I was still inside the restaurant by the windows. I believe that the owner used the frustration of our party to escalate the situation (instead of de-escalating it) in order to grandstand and throw her authority around instead of helping to settle the matter. The owner and her mother (?) were not gracious in any respect even before the fiasco began. We spent an awful (yes I mean awful) lot of money that night that I wish the Olive Garden had gotten instead of the Bella Vista. They should have been grateful to have had our business in the first place--the food was tasteless, the appetizers skimpy, and nothing was worth what we paid for it!
Pros: Waiter was good...
Cons: My food was tasteless, seating crowed for larger parties, staff was snooty
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