WORST SERVICE EVER. There is only one redeeming quality about this hotel, he is a bellman named George. Not only did they take my reservation and give my hotel room away, they had the audacity to be rude about kicking me out. This hotel has about as much charm as a toothless call girl. Anyone that wants a nice hotel would have a better chance at a La Quinta than here. For the best advice that you can take from a stranger, GO SOMEWHERE ELSE!…

Highly Recommended. I am a Pittsburgh resident and have never been an overnight guest at the hotel. However, I have been there several times and highly recommend it for the following: business meetings, social events, lunch, and informal meetings in the lobby. This hotel is one of the only in Pittsburgh to have true old-world charm and grandeur. The Terrace Room is an excellent choice for an elegant lunch- business or pleasure. The lobby is beautiful and also a lovely spot for meeting with friends, an informal business meeting, or for High Tea. The staff including the valet service, front desk, and concierge are all extremely professional and friendly.…