Gardens Veterinary Hospital
Cranberry TWP, PA 16066-3607
Phone: (724) 772-1870
User Reviews for Gardens Veterinary Hospital
05/22/2008 Posted by teddybear1234
This is a wonderful practice. All of the vets (especially Dr Strobel who we adore) are extremely competent and very compassionate. They even saw my mom's cat on a Sat without an appointment- we had to go get him and Dr. Strobel waited for us to get there. I think Dr. Strobel was as sad as we were to give us some bad news. They are warm and nurturing with the animals and sensitive to pet owners' feelings. They really love the animals. The vet techs and office staff are also very caring and gentle with the animals. We have been going there for years (and have referred many of our friends as well).
Pros: Caring staff, beautiful facility, very clean
Cons: None!
04/01/2008 Posted by reallady
Dr. Stroble is the best part of this animal hospital, but the front desk is horrible. We have been customers for a few years, but when we had a true emergency the front desk was rude, unaccomadating, told us to go "somewhere else if we thought it was life threatening" and hung up on us. We were very unhappy, as our dogs love Dr. Stroble and in an emergency (during office hours) we expected to be treated right and have our veterinarian help our dog--truely dissappointing. We ended up taking her to the Northview Animal Hospital on Siebert Rd. and what a world of differance!! The entire staff was more than accomodating and truly sympathetic to our emergency. We ended up switching to this veterinarian, Karen Hayworth , she is truly a gem and the office staff is caring and amazing. We ended up having our dog put to sleep at Northview and they did it in a very caring way. We now take our other dog and new puppy there and highly recommend it. To top it all of Garden Vets never called to see how our dog was and does not even know she had to be put to sleep, yet they still send us reminders for her shots. They want easy money for easy work. We will never recommend Gardens Vets to anyone and also found out that neighbors have had similar experiences with Gardens.
Pros: Dr. Stroble
Cons: front desk and everything else
