Butler >Villa Grande Restaurant
Villa Grande is one of the best restaurants in Butler. My family eats at Villa Grande at least once a week. We are always happy with our food and the service is great. The servers are always helpful and friendly. The last review on here really surprised me. Seems to me that some people just like to hear themselves complain. Having 2 children who have worked in the service industry I have heard horror stories about customers who are always looking to get something for nothing. My nephew requests Villa Grande for his birthday dinner every year. My family and I will continue to patronize Villa Grande. We enjoy all the employees there and the food is delicious. We love the pizza. Especially reheated the next day! Keep up the good work!!
The worst food/service ever!!!!!!. I went to a suprise B-day dinner for my daughter on 11-01-2010. I orderd the Veal parmisean dinner with pasta..The meat was dry and hard and the pasta was undercooked.. It was the worst food I have ever had.. I only ate a couple bites..( other people in our family tasted my meal as well) My Mother ordered the mixed pasta entree it was suppose to be lasgne, stuffed shells, ravioli, manicotti.. When it came it was crammed into a small dish.. I asked him if it was the right dinner and he said "yes" it's all in there.. I had more food with my dinner then my Mom's.It was tiny little portions.. The server only came to the table one time to ask if we needed anything and never even offered to fill the coffee up or even warm it up.When he came to bring our checks he asked if we enjoyed our meals. I told him NO! and told him why.. He went to the back for a couple mins. came back and asked if we wanted anything else.. I said no and he then brought our checks.. Not saying a word or even an apoligy for my meal.. When I went to pay the hostess asked about our meal and sevice and I told her what happened.. Again no apoligy no offer to bring something else or take it off my bill. It was an awful experience and the service was terrible.. I (and my whole family) will never ever eat there again.. My suggestion to other people is don't waste your money.. We have alot of great places to eat in Butler.. You would think that they would try to be the best they could be knowing that times are harder for people now and would give the best service so people would come back.. It was the worst $32.00 I ever spent.. I gave it 1 star because I didn't see any way to give it a 0...
Great pizza, lousy atmosphere when busy.
The overall atmosphere of this restaurant is relatively impressive...until it gets crowded. When busy, I observed that the staff does everything it can to pack diners into a space not really meant for large crowds. For a better dining experience, I would suggest going on a weekday when the dining crowds are smaller. You may get more out of it.
Menu selections are the traditional Italian fare, and are all very good. I would consider it a little overpriced for what you get.
Excellant Value. It is hard to find anything that isn't good on Villa Grande's menu. Great pizza, sandwiches and pasta. The chicken Francesse is a favorite.
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