Westmoreland Dry Cleaners

Doesn't Recommend

jamie g.

Joined 1 year ago

Dissatisfied Customer NEVER to Return. First of all, the people who work there are UNFRIENDLY, UNHELPFUL & CONDESCENDING, esp the women. Not only did they ruin a pair of my dress pants and then tried to blame me and said that I brought them in there like that, they lost a pair of dress slacks that belong to a friend of mine. They never took responsibility for either incident. When they were asked about the pants, the woman became snotty and demeaning. I will NEVER go back there and I will tell others the same. If you Do happen to use them, make sure that they write down every piece of clothing you drop off for your records. I'm surprised they have been in business so long for how rude they are to their customers.

Recommends

Boogzzzz

Joined 2 years ago

Clerks are unfriendly, cleaning is fine.. The clerks ARE unfriendly and patronizing. They do an exceptional job on silk items, though.

I'm sure they're jaded from working with customers and their soiled clothing over the years. Could they tell some stories....oy vey.

Doesn't Recommend

ktlumack

Joined 3 years ago

What exactly do they clean. I took a silk suit and a corderoy jacket into be cleaned. The clerk refused to take the garments out of the bag that I had them in. Ok. I took them out and put them on the counter. She told me to take the suit outside and shake the fuzz off of it. I did reluctantly. When I took it back in she said they wouldn't clean it because it looked like dog hair. The jacket did have dog hair on the collar. That is why I was taking it to the cleaners. I took all three pieces of clothing and walked out. I took them to another dry cleaners and was not made to feel dirty or uncomfortable. They were happy to take care of the suit as well as the jacket. I will not go back again.