Plum >Special Trade Contractors > Pleasure Pools Industry
561 Unity Center Rd, Pittsburgh, PA | Directions 1523940.486965 -79.771799
WORST POOL COMPANY EVER – This company deserves 0 stars. They are the worst. I am writing for my dgt that bought a pool from them. I was buying my chemicals for my pool from them and the staff appeared to be knowledgeable so I suggested she get her new pool there. She bought a supposed "$5000" pool from them. She never received the warrenty or any other papers from them after numerous calls. The pool had to be replaced the first year. After that it was one thing after another. The whole liner was replaced, but she used another pool company. They told her that was the cheapest pool made and wasn't worth the money she spent on it. I even went and spoke with the father who was co owner and he gave me a spiel that they "marry their pools and would take care of it immediately." He stated they would be calling her the next day. When no one did I personally went to the store to find out he went left for vacation. This year the whole pool has to be replaced. A section buckled because it wasn't properly installed. It's 5 yrs old. I bought a pool from Valley Pools and it's still standing after 15yrs.
Do NOT Deal With This Company – Please do not deal with this company. They do sub-standard work, they are unprofessional, they do not have any customer service, they do not honor their word, they do not do proper prep work and they will ultimately end up taking YOU to court for some stupid reason......like not paying them for the lousy work that they do. And they will try to take you in front of their Plum Boro Magistrate who will rule in their favor because they work together. I know because I went through this with them and if I can help save one person, it would be my pleasure!
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