Luciano's Pizza & Six Pack Incorporated
Pittsburgh, PA 15237-5813
Phone: (412) 366-2244
User Reviews for Luciano's Pizza & Six Pack Incorporated
01/08/2008 Posted by pizza_breath
This place has darn good pizza and hoagies, for a slightly higher price than you might expect. The food rates 4.5 stars. But the customer service is terrible. They screw up orders very often, and then treat you like you're a pain for pointing it out. This is especially true of their delivery service. You're never quite sure what will show up at your door or when it will show up. When they mess things up they treat you like you're trying to scam them out of some free food. The last incident with them made me sign up just to write this. They delivered our order in stages, first the pizza which was good, then the Italian hoagie which was cold and soggy with brown lettuce, and arrived 47 minutes after the "departure time" printed on the slip. Dinner was long over. It should have been free. Instead the guy hollering in the background was offended that I politely called in about it. They've even upset my sweet-as-pie wife in the past. The amazing part is, they have a customer database and can see who their good customers are. We spend a fortune there. No more. Oh yes, they also charge you 1.50 for delivery and never mention it. Basically if you want to be treated like you're very lucky for the privilege of eating their food and you'll take whatever you get and like it, or @#*% off, then this is the place to go. Though I have to say the girls working the small dining room are very nice, I think they have to wear a suit of armor when they go into kitchen/counter area. It's a war zone back there. So with them it's more like if you mention the screw-ups they'll break down and cry. If you must try this pizza eat in the dining room and don't go during dinner time.
Pros: Good Food
Cons: Bad Service
03/09/2006 Posted by modno006
All there specialty pies rock but there traditional is kinda plain.
Pros: good parking, 6 Packs!, its just different
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