My husband and I were in search for a Mattress for our new home. We were shopping around at a couple places and decided to check out "Mattress Word" on McKnight.
The sales man was very friendly and didn't "attack" us with sales or pushed us to a specific Mattress. He genuinly asked us how we slept and we went through a couple of quick questions. He then directed us to try several mattresses that seemed to be a good fit based on what we said. And boy was he right! It was quick, easy and kind of fun. We are very very happy with our experience.
I liked this store the best because not only did they beat every other price, they had the largest selection.
My husband and I absolutley love our Mattress. We are definitely going straight back to Mattress World for our guest rooms!
You guys won't be dissappointed!
Highly Recommended. Mattress shopping made easy.....the salesmen new just what we wanted and showed us only the mattresses in our price range. They did not push any other mattresses on us. We got a great deal on our mattress. need to go there again soon to get a new mattress for our guest room.
great price and mattress. This a great choice we made.....we got a top of the line mattress and at the best price possible. No pushie salesmen. They answered all our questions and gave us a great price. You have to visit Mattress World for your next mattress.
excellent store. Shopped at the McKnight Rd. store last weekend and received the best mattress and the best night sleep I have had in years. The salesmen was very smart towards all the mattresses we looked at and very helpful and willing to work within our budget. I very much recommend Mattress World for your next mattress.
best mattress store. we went to mattress world last weekend and received the best service and attention. the sales staff was patient with us and took the time to show us the best mattress to fit our needs and prices. i highly recommend this store for your next mattress.
New Bed = No More Back Pain Whooo Hooo. I thought the sales staff was excellent. I can honestly say I cannot come up with any complaints. THANKS!
Screaming Customer Service. I am appalled by the salesman at Mattress World and the bitter combativeness in customer service. My mattress was not satisfactory in any way and quite different than the store model which I selected. I paid the return option of 90 dollars and wrote my thoughts in the comment section of the web page. What I got when I walked into the store was that the salesman was "insulted" by my consumer comment. That ended all discussion. Usually, a consumer can write the feedback to an interested store wanting to real touch base with the consumer. When I came to the store. I expected, "Oh Madam, let us review your concerns and review our policy." What I got instead was a full out screaming match that absolutely, under NO CIRCUMSTANCES should have occurred when I am the consumer and the one who paid in full. I am furious at how I was treated. It was so unnecessary and and see now why the parking lot is empty and so is the store.
Manupulative practices. Purchased three set of beds. Next day saw ad on tv. stating "lowest price or it's free" and confirmed this by looking at their web site to find same statement. I found one of the beds on line at a lower price. When I notified mattress world they refused to honor their claim. And then lied about the cost of "free delivery, free frame, free set up and disposal....and on and on. They were shady, very rude, dishonest, and insulting.
Clearly the best option!.
My wife and I never thought buying a new mattress would be so involving. My wife spent hours online researching the different manufacturers and different models. In all fairness she found good and bad reviews for most of the vendors. We decided to set aside a Saturday afternoon and go to the stores with questions and comparisons in hand. My wife is a little more skeptical than I and she was ready for answers and explainations.
We spent about an hour in each of the stores and this was our experience...
The furniture store we went to barely paid attention to us and seemed to be annoyed with each question we asked. The second store only had one manufacturer and barely let us get a question or comment in edge wise. The third store again only had one manufacturer and completely reversed what the other two stores had answered. Finally, we went to Mattress World armed with a little frustration because we had just wasted 4 hours and had gotten no where. Immediately, we noticed a difference. They have every type of mattress and some we didn't even realized existed. The sales staff actually spent time asking and answering all of our questions. Within an hour, we had made our purchase based on our needs and our budget.
In conclusion, we highly recommend Mattress World because of their professionalism, honesty, selection, and price!
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