Northview Veterinary Hospital System

01/07/12

Northview Nightmare Animal Hospital

by ANGRY PET PARENT at Citysearch

would not take an (ant) to this hosiptal,this place is robbery at its best,before you even talk about your animal they they ask (how are you gonna pay) when you get in the room with the half assed vets they have up there they dont answer questions because they are so rushed to get to the next pet,they told my wife our cat would die within one year back in 2003,well the cat passed away in 2010,they had my wife worry for 7 years for nothing,our cat had megacolon and had to get an enema,do you believe these crooks charged us $745 for an enema,another time our older cat was in kidney failure and they wanted to give her a blood tranfusion well they wanted $2950 so I got a second opinion and they said my cat would not have lived anyway,another time out cat with megecolon was there overnight and they charged us $1490,just letting you all know if you go to this crook you better have a lot of money or a high limit on your credit card,another story,when I was sitting in the waiting room one day this lady I was talking to had her cream color lab there for a leg injury,well she told me that she maxed out 3 credit cards and had to borrow money off her father to help pay for her dog (what a crime) we all love our animals so we do everything we can to save them but we have to pay bills and house payments,car payments and we are good to animals so why do legal crooks like this get away with this shit,I moved on to another vet that does not charge near 1/4 of what these train robbers charge,and by the way why do all the female vets up there act like such miserable bitches,ill bet I can tell you why,because they have a quota to meet thats why they are so rushed from pet to pet and dont have a minute to answer a question,I wish I didnt have to punch in one star above but I could not add this comment unless I put at least one star,but I didnt want to put any stars (none) the only star in the comment is the owner of who is which (laughing all the way to the bank)

11/05/11

Northview Veterinary Hospital Failed

by nancy810 at Citysearch

We were told to take our cat here because our local vet wasn't able to handle our cat's illness. Our cat was in obvious distress; he was having so much difficulty breathing. After a 30 minute car ride we arrived at Northview Veterinary Hospital. When our name was called the tech told us we couldn't go back with our cat. Our cat was carried off, mournfully crying all the way back. We were so distraught by that and by the fact that they wouldn't let us at least carry him to the exam room. After about five minutes the tech came back out and told us our beloved cat had died! We just could not believe what she just said! To top it off, they presented us with a bill!! They didn't even have a chane to examine him and they had the audacity to charge us! Could this be real? Neither the tech nor the doctor seemed very compassionate with us. Through our tears we paid the bill and left. Needless to say we will never return to this vet nor will we ever recommend Northview. In fact, we will do our best to convince people NOT to use them. They did not allow us back with our cat, he died a few minutes after he was brought back to the exam room, and they had the nerve to make us pay for an office visit. Shame on them!

09/21/11

I should have walked out after 15 minutes.

by jpushcars at Citysearch

I would not recommend this veterinary office to anyone. The veterinarian spent a total of 10 minutes with my cat after a 45 minute wait in the exam room. She admitted that she was unable to palpate two of the three organs that would be helpful in diagnosing my cat. Instead, she suggested that I get an x-ray to see if there was an obstruction, either in conjunction with the an antibiotic or upon the failure of an antibiotic to relieve my cat's symptoms. I inquired about the cost and necessity of each treatment option that was to be performed, and I was really surprised to pay a bill that was twice the amount that was quoted. You would think that a veterinarian would know roughly how much a treatment would cost, how to palpate an organ, or gee I don't know to listen to bowel sounds if they are suspicious of an obstruction, but are unable to palpate an organ. I wasted money that could have been spent actually making my cat feel better. I did not appreciate the up-selling of treatment options. I did not appreciate the information that I was given about the application of the antibiotic. Who knows when I will receive my lab results either. I was told 24 hours originally, and then 48 hours or more after paying for it. I repeat: I would not suggest this place to anyone.

08/01/11

The best vet in the area

by TitaniaLeFey at Citysearch

First off the staff is great and the location has adequate parking. The only down side is that it is out McKnight Rd. Despite the drive, I am south of the city, I would go nowhere else.

I have been seeing Dr. Pleban with all my pets for the past 12 or more years. I have taken dogs, iguanas, monitors, snakes and turtles there. She has even given me advice on how to manage and care for my fish that was sound and eliminated my constant problems with ick. (Which was a call to the office, almost after hours.0 She is knowledgeable and even owns exotics (Birds) herself which allows her to give advice based on experience. She has always explained to me the options for care when that was needed for any of my pets. Dr. Pleban spent time teaching me how to administer medication to my large burmese python in order to keep us both safe. I've always had my questions answered and never left feeling like i didn't know exactly what the health status of my pets.

The staff has always been helpful, friendly and accommodating. I've never had a bad experience. (Even when the place was disrupted by the construction of the er clinic attached to it.)

Another thing I find helpful is they have an emergency clinic there that also treats exotics. I have had to take my iguana to the clinic and it was convenient that all my pet's records were there for the emergency.

Some of the procedures I have had done there: Teeth cleaning on my dog, heartworm tests, general physicals on all my pets, x-rays on my dog, iguana and snake, vaccinations and er for a sick iguana. All have been within the cost I would expect for the services.

Overall, i would and have recommended this clinic no matter the pet involved...dog, cat or an exotic pet.

01/21/11

Compassionate, expert care!

by tdcsix at Citysearch

Northview SAVED our dear 2.5 yr. Golden Retriever Sawyer's life last week. He ingested the better part of a tennis ball and had a blockage. Abdominal surgery is "dirty surgery," and he developed a septic infection a few days after his first surgery (to remove the ball) because the intestinal site was leaking. The second surgery was much more involved and stressful for all, but the Board-certified surgeon was amazing. She took all measures to save him, came in to check him on her days off, worried about him and was very aggressive with his care - and he is fine! He came home 36 hours ago after an 8-day stay. Everyone at the clinic treated us like we were family. My daughter had taken Sawyer to a different emergency clinic first, and they did absolutely nothing to help him but they charged her $700 for the visit. Her vet recommended Northview, saying she would not go anywhere but there. Sawyer LOVED the people at the clinic, from the techs to the vet herself. He did not even act sad when we would leave after our visits. It takes us at least an hour to get to Northview, but it was well worth all that driving, because he got the best care we could imagine! He will return in 2 weeks to get his 48 staples removed, and it will be like visiting old friends. We feel we owe the doctor and staff a thanks that we can never fully express! Animal care is ALWAYS expensive, so my comment to those who complain about the money is, you should have known what you were getting into before you committed to a pet; if you don't have the means to support a pet, don't get one. As for Sawyer, he is now our "Solid Gold" Golden, but we're okay with that as long as he is okay!