Good Food, Terrible Wait Staff. Food is decent but the management and the waitresses are garbage. The manager was throwing a little nerf football around the dining room at waitresses while they were trying to do their jobs (and flirt with him at the same time). Two patrons got hit with the ball and they discounted their dinners from what I overheard. The ball hit our table a few times and almost knocked my drink over. I know this isn't a 5 star place, but come on. At least attempt to be professional
Usually a good central place to meet with friends from around the city.
Food is a 6-8/10; portions are generous; parking in Caste Village parking lot is free.
Service is erratic & depends on the waitress you get. Some of the older ones are uncompromising & argumentative while many of the younger ones are very accommodating & pleasant.
BE AWARE if you use a credit card or debit card though-I just discovered unauthorized charges added to my tab & will be pursuing the issue legally.
Decent Take Out Food. I eat Armstong's regularly as take-out. The Hickory BBQ Burger and Rueben are my faves. Good sized sandwiches. Also eat the Stuffed Banana Peppers which are always delicious. The stuffed mushrooms and crab balls tend to be greasy and you only get four of either for 8 dollars. Overall a good dinner if you forget to pack something for the night shift.
Horrible waitress!. The last time I ate at Armstrong my waitress was just aweful. She was so unattentive to us and took 15minutes to get us our drinks! That's just unacceptable especially since her section was NOT that busy. They definately don't have the best customer service as we have had this same experience multiple times! They need to spend more effort on hiring quality staff.we wanted to walk out.
The best food in the area, great salads, wings, lunch.. I eat there usually once a week for lunch, I have tried almost everything on the menu in the last 4 years. My co=workers are big fans too.
Disappointed, usually pretty good.
I have been disappointed the last 3 times I've been to Armstrong's and I have to say I think I'm going to just give up going there. The last time I went, the person who seated us told us we couldn't have a booth because we hadn't "specialized one". Whatever that means. So we sat at a table right outside the kitchen with waitresses brushing our hair and bumping us every time an order came out. Not fun.
I got a reuben and the thing was huge, but the corned beef was almost all fat. My sister got a grilled chicken salad and there were only 4 strips of chicken on it.
I remember the day when attention to what left the kitchen made you want to go back again and again. Now it just seems like greed is driving the business but customer service is gone.
Not worth the hype. I have been going to Armstrongs for about 10 years. I was am also pleased with the food. I never finished everything on the plate. The service is always very good. However over the years the price adjustments have led me to not frequent the restaurant. I have no problem paying for a good meal, but for the price they are at now you could spend the same for a better quality meal. The other problem I see everyone mentioning is the long wait. If you intend to go there, especially on a weekend don't go hungry. By the time you're seated you'll either be to drunk to enjoy the food or so hungry that your napkin will be you appetizer.
Great food Great atmosphere.
As an ongoing patron of Armstrong's (all of them since Mt Washington) , I have to say that it is still one of my favorite restaurants!! Where can you go and get such fresh, consistently great, delicious, food. I have my favorites there, the salads are outstanding, the salmon is the best, and the APPS are a delicous meal.
Now that they have call ahead seating I think that I actually go more often, if that 's possible. Kudos to the staff and hope that they continue to do their best. It's a great place to eat!!!!!!
Big Portions - Average Fair - Long Lines. What is all the fuss about. All I hear from everyone is how great this place is. Aside form the big portions, I don't get it. Especially considering the long wait if you go there during the dinner hour. You are better off going across the parking lot to Fritsch's. Just my opinion!
Great food and exceptional quality. This is a family favorite and for good reason. The food is always awesome and the portions are extremely large- never left without several doggie bags! The kids love it because there is so much to choose from. Me- I stick with the meatball calzone (MMMMMM!) or the salds (HUGE!) My husband loves the seafood! Have always had great service and everyone is friendly from the greeters to the wait staff to the busboys! Never rushed through our meal! Love to use Armstrong's to celebrate birthdays, anniversaries, etc. Celebrated the adoption of my children at Armstrongs! It's become a favorite family tradition!
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