I love this salon!.
This salon is fantastic and I reccommend it to everyone.
It is centrally located with great parking and acess to busses. The salon itself is very clean, comfortable, and welcoming. The receptionists are friendly and very accomodating if you need to reshcdule and my personal stylist is Lauren who does an amazing job interpreting what I want done and also helping me to style it myself and maitain my look. The products they offer are the best quality and there are many incentives for pre-booking and refering friends. I even bring men I'm dating here before meeting my parents so they look even more handsome!
Impressed on my first visit.
I have heard so much about this salon from my coworkers & admired their styles for some time, but was reluctant to try another stylist having gotten used to my regular stylist of 2 years. With the start of a New Year, I decided to take their advise & today was my first visit to Dean of Shadyside. I had heard & read so much about a stylist by the name of Richard that he is the one I chose in search of the new look I was hoping for.
From the time I entered the salon until the time I left, I was approached by various staff introducing themselves to me, welcoming me to the salon, & asking me if they could get me anything to drink or read. At one point, I was even offered a Starbucks drink as one of the staff was heading over.
As I entered Richard's chair, I received a warm welcome from him as he went into a brief consultation which ended with him questioning my expectations. After explaining my ideas of a style, he gave me feedback on his thoughts on the style I described & the effects it may have on my facial structure & the amount of time I am willing to spend each day styling my hair.
We ended up meeting in the middle on the style & then I listened as he described how highlights would add richness to the style we had in mind. As I had heard of Richard, he worked his magic & as he spun me toward the mirror for my view of the results, I was a bit nervous, but when I saw the same image reflected in the mirror as I had pictured in my mind - I wondered why I had waited so long to try out this stylist I had heard so much about.
I can't wait to go to work tomorrow to show off my new look. The cut is to perfection & the color with my new highlights brought the look I thought I could never have to me for the New Year. I booked my next appointment before I left the salon.
Richard, thank you for sharing your talents & for your honesty from the start - together we came up with a look I never thought I could have. See you soon.
Hard to please. I am notoriously difficult to please. I don't like being that way but what can you do? I have been going to a salon in the suburbs (this salon shall remain nameless) for years. They did a good job. A friend of mine suggested that I try dean of Shadyside so I did. I didn't realize what I was missing. I was really pleased with the service and my color/cut was amazing. I will recommend this salon to anyone that asks. The prices are very reasonable and the service is top notch.
Great Salon Great Service.
I have been to countless salons over the years and I can say without a doubt that Dean of Shadyside is one of the best.
Every aspect of my first visit to the salon was positive. When I saw the results of my cut I became overwhelmed with emotion because I have not seen myself look that good in a long time.
I could finally breath a sigh of relief because my seemingly endless quest for a great salon and a great stylist had finally come to an end. I have found the one.
My stylists name was Richard. He is also the manager of the salon. I lived in NYC for many years and Richard quite frankly made some of the stylists in NYC look like beauty school dropouts.
I received a thorough consultation, an amazing cut and styling. I will not consider going to another salon in Pittsburgh after my experience at Dean of Shadyside.
Everyone was great - friendly, sociable, professional, and sincere.
I have already scheduled my next appointment and I can't wait to go back. Thanks Richard!!!
Strange and disappointing. I was the matron of honor in the wedding of a very good friend. Treating her to a mani/pedi seemed like a great way to relax and indulge a little bit before the wedding. My friend tends to be a little bit on the shy and reserved side. She doesn't know how to "take" certain people. There were some REALLY obnoxious people working at this salon! The manager is one of those people who talks loudly to make sure everyone within a ten mile radius can hear what he is saying. He says some vulgar, ridiculously inappropriate things. When we were there he was walking funny and saying his butt hurt from the wild time he had the night before. SERIOUSLY? My friend also had a really rude nail tech. She is a Russian woman, so maybe her English is limited. But she did not say ONE word to my friend the entire time. My girl was very young and extremely slow, but she was friendly and professional. Both of our pedicures and manicures looked very nice for the wedding. But relaxing, pampering yourselves, having girl time is such an important part of the experience when goin to a salon or spa. I chose Dean because I thought it would be an upscale, high caliber salon. My friend was stressed as it was, three days before her wedding. Also, the area where they do pedicures is a little dark, depressing corner of the salon. It almost feels like an afterthought. Most of the better salons have seperate rooms for spa services, where it is quiet and relaxed. We weren't even offered reading material. The girl at the front asked me if I would like coffee. I said yes. She never brought it to me. I think she forgot. The girls in reception seemed distracted and irritable. I wanted this to be a fun and relaxing experience for my friend. It was a disappointment.
Are you High???. I came in the other day to get my hair cut my a girl named Lisa. She was recommended by the receptionist. At first she seemed very nice. HOWEVER...while she was cutting my hair I swear she was falling alseep. It was like she was in so high and drugged up she had no idea what was going on. I ended up having to go to another salon the following day to have my hair fixed. It was uneven and not anything like what i asked for. I have no plans to return to Dean Of Shadyside after that. Plus the atmosphere of the salon wasnt anything good. I felt that it was very unprofessional. If i am going to pay for a high price salon visit i expect at lot more then what i got.
High End... NOT! Vulgar... YES!. Look, I have fairly easy hair to deal with... I am not a picky person... I am not judgmental and am open to many different types of people- as it is a part of my business. But let me just ask... WHO THE HELL DOES THIS RICHARD THINK HE IS?! He wasn't even my stylist, but he managed to make my experience at this "so-called" high end salon a VERY uncomfortable and embarrassing experience. I couldn't help but over hear his ridiculously loud conversation with his fellow worker. They talked about male genitalia in grave, frank detail! Not only talked about it, but what they like to do with it! And how "big" someone they both knew was. Are you serious? When I gave him a look of disapproval he had the audacity to try and stare me down with this bizarre, crazy look. So I stared right back through the mirror. Then he goes on to say to his fellow worker with the tone a 5 year old would have that the owner, Dean, is a very devout Christian and "even he isn't as uptight as SOME people" and then looks to me. UNACCEPTABLE! My hair was done- mediocre at best- which I can live with- the girl doing my hair was obviously embarrassed as she stuttered and sputtered through my service- blushing from time to time. I asked the girl who he was and she says, "He is Richard, our manager." Manager? MANAGER?!?!?! A vulgar, vile, filth mouthed man dancing around, shouting about gay sex?! I work with many GLBT people and I have NEVER heard such things come out of their mouths in a public setting as this. Mr. Christian Dean best take a look at his management and do some house cleaning. I have read through the previous comments here and found that this is not the first time there has been a problem with this "manager." I think it is a shame that the owner obviously doesn't care about the environment his hair cutters and staff work in. This salon has lost clients and it seems staff because of this buffoon. If I worked there, this man wouldn't because I would get him on sexual harassment charges!
So it had been a few months since I was at Dean's. I decided to go back this week for a cut. I could not believe how much this place has gone downhill. WOW! First off, when I came in the girls at the front desk didn’t even look up to greet me. I stood there for a few minutes before they asked me whom I was there to see. Then they directed me to get a robe on but didn’t bother to explain to me where they where. They also did not offer me anything to drink which every other time I was asked.
So almost instantly, my stylist came and got me. She was so nice and offered me coffee or water. We went to her chair and talked about what I wanted to do today. As we were sitting there, I look over and could not believe my eyes. There was this very large girl wearing next to nothing!! It was very offensive to me. I started to notice that there was a lot of employees at the salon that just did not seem professional. This one guy was dancing and yelling at another stylist across the room. Another girl has half her head shaved and was also dressed half naked (and she shouldn’t be either). I just thought this was more of an upscale salon. When I used to come in, the employees where more professional and it was a nice atmosphere. This time I felt like I was at the circus.
If it were not for Stephanie, my stylist I would NEVER come in there. She is very professional, dresses accordingly, and does the kind of job you expect from a high-class salon. If she were not there I would not step foot in there for anything. What a mess Dean of Shadyside has turned into!
more worried about whos next to her.
After a few visits this place is just not for me....prob not for you either! My stylist if you can call her that is rude....im not 12 an i do have an idea what i want with my hair that im paying you to do. If only you could stop looking and making faces with the man next to you then you might hear what im saying.....I came to this place thinking it was "high end" but leaving thinking i would have been better at supercuts... at least going there you go in knowing the stylist has no idea what shes doing... instead i get someone who is too busy watching everyone else instead of talking to me in her chair....the loud man next to her is so into him self its crazy....im not sure what Dean is thinking? I wonder if he sees what goes on in that place? most of his staff is quit..working with their clients....not very many of them are smiling though, but why would they? after all they have to give things away to get people to come!
FYI Lauren if you want to keep clients focus on them an not whats next to you!
so angry, so so so angry.
I got a haircut, color for my roots and manicure here from the stylist Lisa. The manicure has bubbles in it, the color matched perfectly, and the haircut is in the top 5 worst haircuts I've ever received.
I have long hair and I specifically requested she not add any layers to the back. She added what I would generously call a single layer in a choppy, garden shear-like way to the back of my hair about 4 inches from the longest part of my hair. Is it supposed to be blended? The world will never know...but since I specifically requested they not be added in the first place, even if it didn't look like a single, unblended, uneven layer, I'd still be upset. I seriously cannot figure out what she was thinking.
She then cut what I think are supposed to be parted in the center, face framing layers , but both sides are completely different and the layers don't blend and they aren't really layers, it's sort of like the back, one giant chunk of a layer and then the rest of the full length hair.
It's an astonishingly bad haircut that is going to cause me to have to get about 4 inches chopped off my hair, which is bad enough but since she took off 3 already, that means I'm basically going to have to completely change the style I've been working on for the last 3 years. I have the urge to throw my hair dryer at the wall every time I try and style this massacre. I'm counting down the days until my appointment at another salon to fix this.
I like to think I'm an easygoing person but seriously, this hair cut is terrible. TERRIBLE.
On the upside, when I called to complain to the owner, he was very responsive and offered to re-do it. I don't live in Pittsburgh but if I did, I don't think I'd set foot in that salon ever again despite his offer.
Also on the dubious upside they are incredibly cheap. Although I would gladly pay more for a better haircut and usually do. I guess you get what you pay for? At least I'm not out $150 and 7 inches of hair..only $80 and 7 inches of hair :/
Good luck if you're going here, you couldn't pay me enough to set foot in here ever again.
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