Absolutely Filthy and Very Rude Staff.
We have heard great things about the Burnt Almond Torte, so we decided to give it a try while visiting a friend in Shadyside.
My first impression of the bakery was not a good one. Walking in, the first thing I noticed was how dirty the windows were. That impression carried on inside when I noticed the grungy walls, torn up carpet and smudged display cases. I wasn't thrilled to get food from this place, but the torte's reputation made me persevere and step up to the counter to place my order.
The staff were incredibly rude. Before I could place my order I had to wait for the girl to stop her conversation that she was having with someone in the back. They were talking about their periods. Yeah...makes me want to order baked goods. When she finally did decide to wait on me, she was rude and acted upset that I had dared to interrupt her conversation because I wanted to spend money there. She was sullen and didn't know much about the product when I asked her about some of the other things in the case.
It was after I made my purchase, that I noticed the flies buzzing around inside the case.Now hole in the wall I can do, a little dingy or outdated is fine, but flies crawling on your product is going a bit too far for me. My husband ate some torte...he said the almonds were fantastic but the cake itself was dry. I couldn't bring myself to try a piece because all I could see in my head were those stupid flies.
Needless to say, I won't be back and every person that tells me I have to try prantl's is going to get an earfull.
a real bakery.
No longer the family business it used to be, but still a very good bakery.
If you have your heart set on a favorite cake decoration, check with them carefully. They sometimes (apparently)don't have the same decorator and what you ordered before and loved may not be available or may not be recognized by the name you ordered it by before .
Coconut snowballs are wonderful.
Burnt Almond Tort is PERFECTION!. Their burnt almond tort is absolutely delicious, as are their little star-shaped butter cookies. BUT, things here are so expensive now! The bakery changed ownership and the prices have really skyrocketed. The little star-shaped cookies are not cheap for little cookies, especially because it would be easy to eat a half dozen alone! I really don't recommend their "normal" cookies, such as chocolate chip, oatmeal raisin, etc - I have found them to be quite disappointing. Their cupcakes are good, but the two things that are truly spectacular are the burnt almond tort and butter star cookies.
User review by ericacoh. i wouldn't recommend going in here if you are on a diet! everything looks and smells AMAZING! their little butter cookies that are usually in the shape of stars are to die for! it's nice to go to a GREAT bakery and pay less than you'd pay at the baked goods section of a supermarket
This habit-forming sweets shop allows you to stay on a budget as you indulge to your heart's content..
Stationed among upscale boutiques and eateries in the trendy shopping district of Shadyside, Prantl's is notable for its sinful candies, cookies and cakes--and its unbelievably low prices. The tiny takeout shop--nothing more than a small, box-shaped, clay-colored room with two pastry-filled glass cases--nearly bursts at the seams every morning with loyal customers who show up early to buy the freshest donuts, cheesecake, sourdough bread, and burnt-almond torte (the house specialty).
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