Gary is the man.
Gary and Russ are awesome. Anyone who is bashing Atlantis Custom is an idiot.
That is all. : )
great livestock, poor customer care. a few times i had stopped in to atlantis on my home from work and only once the owner was in. the sales person there was an older lady who had no idea about any of the livestock. she either called the owner or told me to wait and stop by later, which i found very ignorant and rude. in addition, the couple times i had happened to see the owner there he often tried pushing many of the products for a quick buck. however, despite the divergence, the place has some of the nicest and rarest corals within the city not to mention healthy. also the owner really knows what he is talking about even though he seemed over ambitious.
BEST AQUARIUM SHOP. I just found out about this "review" , the truth of the matter is that I do not know why this persons fish died. They did not bring me a water sample or give me any clue on the fitration system or lack of one. Fresh water fish can get accllimated to poor water quality as well as good water quality, however when I deal with someone who is so narrow minded too beleive that frozen worms would HURTall of there fish is not understanding what potentialy could of also went wrong. First thing we did when she came into the store with the frozen bloodworms is feed them too every fish in the store, nothing died!!! next we gave her 50 or 60 dollars worth of free fish to calm her down because she was crying. So how do you explain to someone water quality and chemistry when they are in that state of mind, the only thing we could offer her was free product. The moral too the story is you can not please everyone all of the time we deal with living animals and I have too assume they understand that sometimes there are problems out of my control. BE sure of this fact I have been in business for 20 YEARS and did not surrvive threw the decades by being rude or selling defective products(bloodworms). ATLANTIS PETS INC. EST. 1988 412-882-7222
Best Exotic Fish in Pittsburgh!. I've been buying salt water fish from Atlantis for over 10 years. The ownership and staff never fail to amaze! Eels, Sharks, hand-grown coral, they can constantly be counted on to ensure that I have the most unique set-up in my area! More than anything, it's the knowledge and service that the owner provides. Yes, he makes service calls to my home! He also has something new and exciting to offer. For the money that I spend, I simply don't trust anyone else. Atlantis is hands down the best!
bad fish and product.
Today I went to Atllantis Custom aquariums located at 4724 Clairton Blvd to purchase a few new fish. The owner was there and was talking up his fish and also how he feed them bloodworms and it keeps them more healthy and fatter, So we bought a pack of frozen bloodworms and 2 baby Angefish from him.
We got home and put the new Angelfish that where still in the bag in our tank and waited the time we need until we could let them go in our tank. Then an hour later we dropped in a frozen bloodworm tablet to feed the fish. And then another hour went by and my husband was saying that one of our older fish was swimming upside down. Ten minutes later he was dead, and that was when the horror started two more fish died within 20 more minutes.
I started to panic and went to clean out the tank when i noticed that all of my fish had a white film over them, I began to clean out the tank trying to save the rest of my fish. Now let me tell you that I had 8 fish including the 2 I had bought today a frog and alge eater. One of those 8 fish was an Angelfish that was huge, he could fit in the palm of my hand and he was also my oldest and favorite fish.
Once I cleaned out my tank I began to put the remaing fish back into my tank. which was only 6 left the large Angelfish the frog, the alge eater and three other fish which did not make it either. I began to watch closely because my Angelfish was not doing good at all to see if maybe, just maybe he would come back, but he never did.
Now all that I have left is a frog and a alge eater. Within 3 hours something that I got from Atlantis made all of my fish. I have never had any type of problems with my tank or my fish, none of my fish died when i got got new fish and for somthing like this to happen and whip out a whole entier tank within hours is unacteptable. DO NOT buy anything from them if you want to keep your current fish alive take it from someone that knows and is very upset about the loss of her fish.
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