10491 Frankstown Rd, Penn Hills, PA | Directions 1523540.460242 -79.844049
M 9am-6pm, Tu 9am-7pm, W 9am-6pm, Th 9am-7pm, F 9am-6pm, Sa 9am-3pm, Su Closed
WASHER AND DRYER – Like every one else when looking for a washer and dryer I went every where to find the best price almost bought it at home depot till my friend told me to call LAKETON TV where she bought her stove.So in my car I went and to my surprise got my MAYTAG washer and dryer delivered,installed and the old ones hauled away for $75 less then any where I looked. I asked Tom the sales person how can you sell less then the big box stores? he told me they belong to BRAND-SOURCE which is a buying group that most of the independent retailers belong to. It's nice to know that the smaller stores can sell lower than the big box stores
LED TV – JUST BOUGHT A SONY 52'' LED FROM LAKETON TV ON MONDAY THEY DELIVERED IT ON WEDNESDAY FOR FREE SET IT UP AND CALIBRATED IT AND HAULED A WAY MY OLD ONE.
I COULD NOT BE HAPPIER GREAT TO DEAL WITH A FAMILY OWED BUSINESS.
AFTER BUYING A LCD TV FROM LAKETON TV TOM SHOWED ME DISHNETWORK AND THE COST VS COMCAST. I GOT ALL THE EQ AND INSTALLATION FREE AND SAVED ABOUT $30 A MONTH AND THE PICTURE ON MT NEW SONY LCD IS GREAT.
WHY DID I STAY ON CABLE SO LONG
Used or new, USED and dirty. – First, look at their delivery truck, says FREE DELIVERLY, but they charge for it. Made several purchases over the years and though giving the local business a boost other than shopping at the big box stores. Well I was wrong, Gary could care less after the sale is made. Hard to get in touch with, delivery men are rude and complain when asked to move a delivered item. I purchased would I though was a new appliance and when delivered it was used. Gary could care less and could not pprovide any answer other than just looking mad. If the purcahser was your 80 year old mother she would have been duped. Do yourself a favor, go to Lowes or some other store to avoid this dishonest business.
AWFUL! AWFUL! AWFUL! – I recently won a refrigerator from Laketon from the KDKA Online Auction. I paid for the refrigerator based on an ad (the ad shows a picture of a stainless refrigerator and states "Stainless Steel color-coordinated metal handles". I called to arrange pickup and was told the "guy in charge of that" would call back. hours later, I get a call from a 'guy' who didn't identify himself, but tells me I can get the fridge in white or black. I explained that the picture showed a satinless refrigerator and said "Stainless steel color-coordinated handles" and he said "then call KDKA". WTF wlse does that mean to a consumer??
Needless to say, KDKA is refunding my money and said I am the second complaint they have already had about Laketon. I will never shop with them, they were rude, discourteous and basically blamed me for their error. Not to mention the fact that I bid a few hundred over the minimum bid. What a joke!
That was not LAKETON TV fault KDKA put the wrong picture in but Laketon TV offered both consumers the stainless steel at no charge
Deceptive sales practices – You cannot cancel or return despite what the sales person advises you. Repeatedly lied to about the location of the tv, arrival date, and when asked to cancel order advised all sales final (on receipt), but was verbally told could be returned, etc. I will NEVER shop there again and didn't check them out until after this happened so now I'm stuck with a tv I don't want from a disreputable business.
Classic Bait and Switch – Order one TV Set, get an older model. After being told, that was not what I was promised, get told, that is what is on your slip - no returns. When I tell them I wanted the other one, even though it is more expensive. I am told they dont have it - but I can have the display model.
There is a reason they don't have model numbers in their advertising.
It is a shame, you want to support the small guy, but then they rip you off.
THOU SHALL NOT STEAL – THEIR CUSTOMER SERVICE IS HORRIBLE - DON'T SIGN ANYTHING THEY WILL TAKE YOUR MONEY OUT OF YOUR ACCOUNT IF THEY HAVE YOUR ACCOUNT NUMBER. DON'T BELIEVE IF YOU CANCEL OUT YOUR ORDER DAYS BEFORE THEY ARE TO INSTALL THEY WON'T TAKE $300 OUT OF YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. THEY WILL NOT EVER GET BUSINESS FROM MY FAMILY OR FRIENDS EVER. THEIR EQUIPMENT IS FAULTY, I RECOMMEND DISH NETWORK BUT NOT LAKETON TV. ALL I CAN SAY IS AVOID THEM AT ALL COST EVEN ON APPLIANCES SHOP AROUND, BUT MOST OF ALL DON'T SIGN ANYTHING. YOU KNOW DISH NETWORK CAN BE CALLED DIRECTLY. GOOD LUCK IN YOUR SEARCH.
Not worthy of a star... – The absolute worst. I signed up for Direct TV then was not able to have it installed because my landlord did not approve. When I told the salesman at LakeTV he screamed if you are cancelling the installation you will be charged $300. I went to the store and talked with the salesperson to ask if the charge was from Direct TV or them. He said it was through LakeTV, you signed it so too bad we are still charging you $300.00. This was from Laketon not DirectTV. He kept saying "see the contract, see the contract.." Very rude and basically kept saying too bad. I will NEVER shop there again.
Avoid this merchant – Check out other reviews online. I wish we had.
Customer service is the worst I have ever experienced (and I shop a lot). Once they complete the sale, they are the most rude salespeople I have ever encountered.
Don't expect to see your rebates from them - EVER!
We were told by a Dishnetwork repairman that Laketon gives its customers USED equipment. They get many complaints about Laketon.
Don't take my word for it - check others opinions online. Save yourself some aggravation!
MY NAME IS GARY THE OWNER OF LAKETON TV
OUR REBATES ARE RETURNED ON A 97% RATE THE ONLY WAY A REBATE WOULD NOT BE RETURNED IF FILED OUT INCORRECT
EQUIPMENT IS ALL BRAND NEW AND I DO NOT BELIEVE DISH NETWORK WOULD SAY THAT BECAUSE WE ARE THERE LARGEST RETAILER IN PITTSBURGH
Do not deal with this merchant – These people are crooks so don't deal with them. Buy your satellite TV elsewhere. I was lied to when we went into their store to sign up for dish network and now they are tryiing to rip us off. You are better off going elsewhere.
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