I highly recommend David I Helfer Jewelry! The personal attention and skill of everyone there helped make the very difficult decision of selecting an engagement ring one that I could be proud of.
From my first meeting with Ira, he was patient, and gave me a thorough lesson on selecting diamonds and what to look for. In addition to his expert opinions, he was sure to explain ?why,? and made me feel comfortable with each step of the process. He listened to what I was looking for and worked collaboratively to suggest designs I hadn?t seen before.
I currently live in NY, but between trips to Pittsburgh, I was able to work with Ira through emails and phone calls - always with responsive answers, pictures, and recommendations.
The final engagement ring was one that I helped design. It was everything I wanted, and better than I had envisioned. Ira even personally made finishing touches to the ring while we waited.
She loves it! Thank you!
Exceeded expectations. When my fianc
Stinks. I got nothing good to say. So I won't say anything other than stay away.
Horrible Service -- Keep Looking. I would not suggest using this merchant. The service is horrible. I decided to have engagement band made based on reviews in here. WORST DECISION I could have made. They gave us a good price but did not let us know that cheap materials and workmanship would be used. They agreed to fix but never completed. There are many other Jewelry makers in the area to risk the horrible service I've received during this important time. I'm upset that I even have to give one star.
You Are Simply The Best...Better Than All The Rest!!.
I want to take the time and thank the staff at Helfer's Jeweler for the incredible work they recently did on a ring that I needed done. How well was the work, you ask? Ira and his team took a picture of a ring I was considering and created to exact specification the product I was looking for. What was even more amazing is that I delivered to them donated gold that they melted down, created a mold, and fashioned into an amazing product!
A ring never before created in their shop...was born that day. I have the original...everyone else's will be a copy.
Dana's customer service was both exceptional and exciting. As she often reminded me through the process, "We will have you as a customer for life!!"
Ira's patience and brillance was awesome. And what can I say about David J...outstanding!!! When I saw the mold, I couldn't have even imagine that the finish product would be that exceptional.
Run, don't walk to David I. Helfer's Jeweler and dream, they will create it and make a lasting memory you will treasure for time to come.
I went to Helfer's for my now fiancee's engagement ring based on the rave reviews from my best friend who had gone to there for his wife's engagement ring, and their wedding bands. They were so impressed with both the service and product that I had to try them.
I wasn't disappointed at all!
They did phenominal work and provided(and still do) such great service that we will be going there for our wedding bands too!
Everyone that has seen the ring has absolutely gushed over it's beauty, and then admire it's craftsmanship when they find out it was completely hand made!
Please, take it from a thoroughly satisfied customer... this is the place to have your jewelry made!
In the off chance that they read this: THANK YOU DAVE AND STAFF... SIMPLY AMAZING WORK!!!
Unique, Amazing Custom Jewelry. I came to them with an existing diamond and some ideas for an engagement ring. I met with them multiple times and they really took my concerns into account and provided good advice on the three stone emerald and diamond ring they created. When my fiance saw the ring she was speechless and thought it was perfect. They provide great service, and a good price. My fiance and I plan on getting our wedding rings from them.
She Said YES!!!!!!.
I want to thank everyone down there for all their help!
I'd been planning on asking my girlfriend to marry me for awhile now, and I finally saved up the money and got the courage to go downtown to pick out a ring.
My best friend had given me a card for David I Helfer Jewelry, and all he told me was that they did good work.
I showed up with only a general idea of what I was looking for. I knew she wanted something like her great grandmother's ring (which was left to her).
They had stacks of binders with EVERY TYPE of ring design imaginable. We looked at hundreds of pictures and drawings with subtle differences in style until I was satisfied with a design that was as unique as I had hoped.
Any style I wanted, or any subtle change in design was always responded with "Not a problem" or "Yes, we can do that".
They walked me through the processes of picking out the diamonds, and made sure that I was happy with what I was getting.
I even asked for a rush, as we were going to Vegas and that's where I'd hoped to ask her; and I know it put some strain on them, but you'd never know by the quality of ring that I got!!
When I went in to pick it up, everyone in shop just kept smiling at me. I could tell how proud they were of the work they'd done. (Not to mention that they knew how much the ring meant and symbolized for me).
I'm 100% going back down-town to get our wedding bands made!!! And I'm going to pass along the card my friend gave me to the next guy who's looking to get some jewelry made.
For the Quality of work that was done; I walked away feeling as if I was given an "insider deal" because of the Value I received for money. But that's just how they treat people there.
I could tell it was a family run shop, and that's the way I was treated. For the great service they did for me, they gained a customer for years to come.
I can't say thank you enough!
She cried when she saw her beautiful ring; she's already received more compliments about it than I can count; Plus it ended up putting her grandmother's ring to shame (in a good way)
GREAT Experience :).
I am getting married in 3 1/2 months and wanted to go to the Clark Building, to check out wedding rings and discuss updating my engagement ring. My current engagement ring had a pear shaped diamond was two-toned and the diamond mounting made it impossible to fit a wedding band together to look right. I wanted to make a few changes. My Grandmother had passed away in August and left me 2 diamond rings. I debated on adding the round diamond to my current ring. I went to 2 other jewelry stores and one place lady wouldn't help me and the other jeweler was too pricey.
My Mom met me and said let's stop here when you walk in there are no cases of jewelry out it looks like a workshop. We were greeted by a nice lady and I started telling her what I was interested in having done. Her father and brother David came over to determine what I wanted. David was very attentive and helpful and came up with some cool things that he could do with my ring to update it and obvious this was very sentimental to me with putting my Gram's diamond in the ring. I hated to leave my ring. So this was on a Wed. the ring was ready on Saturday. The ring is gorgeous and just what I wanted. David did an awesome job and was very efficient my ring was beautiful before but now it looks like a brand new ring and just what I wanted! The price was so reasonable. David is so creative and imaginative I love it and me and my fiance are getting our wedding bands designed here. I would highly recommend Helfer's they are the BEST! If it wasn't for my Mom telling me to stop in I would have walked right past. Don't go to an over priced jeweler that sells the same thing elsewhere go here.
The PERFECT Ring!. When beginning to look at rings, my fiance and I knew we wanted something special and unique. We had two stones that were given to us from his mother, but not a clue about which one was of better quality for a center stone. After reading reviews online and talking to a few friends that had gone into the Helfer store, I knew I had to tell my fiance to go there. He went to the store, had the two diamons taken out of the pair of earrings, and came back with the BIGGEST smile on his face! David had shown and explained why the one stone was better and my fiance couldn't have been more excited! He also looked at a few molds that day and had a particular one in mind. So the next week, both of us went back and looked at several molds based on what type of style I liked, had them draw a few different designs, and after being there for just a short time I picked a mold that I just fell in love with... suprisingly it was the same one my fiance picked out the week before so we knew it was perfect!!! They even let us take the mold home to show both of our mothers! The process of getting it made and paid off (especially since the ring was very reasonably priced for custom work!) was completely stress free! Though my fiance knew very little about rings and stones, they made us feel so comfortable and excited throughout the entire process! Wonderful people, amazing skill, and ultimately the perfect ring for us.... couldn't have asked for anything better! If you want a truly unique ring and want to feel as though it was made just for you go to the Helfers!!!! :)
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