Frick Park Automotive

01/12/12

Great Service, They've got my business

by PATALKER at Citysearch

I've taken three of my cars there now I like that they don't overcharge me, and go the extra mile, such as putting in all the seals when replacing a timing belt Some shops don't do that. They just told me that my car had a problem that prevented them from easily completing the repair that I had scheduled, but they put in the extra time without charging me more than the estimate. That other problem even turned out to be fixed with this repair too.

It's hard to find a good garage these days I'm glad I don't have to look for one.

02/09/11

Threatened and Verbally Attacked

by chk111 at Citysearch

I had to call the police because one of their employees was threatening me and yelling at me. He was belligerent and I was terrified. I park in the entrance sometimes to pick up my kids from the bus- I'm never there for more than 5 mins and if they ever asked me not to park there I would have happily moved my car and not thought about it twice. I was sitting there minding my business when this employee came and banged on my car window- I rolled down the window and he started yelling at me. I felt upset that he acted that way, after all he has never said anything to me after a year of doing this- I always make sure that I am out of the way and as I said before if he or anyone else who worked there told me that I couldn't park there I would compltely understand and move my car. Even after he yelled at me and told me to move I kindly thanked him for letting me park there, but asked him to tone down his voice and that's when he freaked out. I had a two year old child in the back seat. I was so shaken up that I started crying. He was yelling and screaming in the parking lot after I asked him not to yell at me or talk to me like that. He said "when you own this place then you can park here" and he also said "what are you going to do? Call the police? go ahead i'll be waiting inside this should be an interesting story". The man is horrible and terrified me and my children. I had to call the police and make a report. So much for a great Neighborhood Garage- I live in the Neighborhood, I am respectful to other people and hope to be treated that way in return. What a disappointment. BEWARE!

08/24/10

Very helpful, not your typical garage

by JTZimmerman at Citysearch

One of our cars the check engine light came on and we pulled into Frick Park Auto. As it turns out, it was dangerously low on oil due to an unnoticed leak. It was also low on coolant.

The guys at Frick Park topped off both the oil and the coolant and when I asked about the payment they said no big deal. That action alone earned a lifetime customer (two in fact).

I thought I'd put in my two cents because they differ from some of the other, more negative reviews.

03/25/10

Great Neighborhood Service

by miriamrn at Citysearch

I was literally "stuck." My brakes went out right around the block. I had been visiting my daughter, having driven from the St. Louis area. So, that morning, I was truly "stuck." I stopped at the station and the most incredible thing was that they looked at the car right away, knowing that I was on my way home to St. Louis. They diagnosed the problem quickly and repaired my brakes just as quick . He even gave me a shopping list for my hometown mechanic to address. I would highly recommend Bob and his staff. Thanks for being an "angel of mercy." Miriam

• Pros: Knowledgeable, skilled, helpful
• Cons: none

03/15/10

Great Service

by Steven Williams at Citysearch

We have been having our vehicles serviced here for 10 years. They have always been honest and reasonable with their advice. they never try to "sell" a service. I have found them to be courteous, knowledgeable and efficient.

• Pros: Reliable
• Cons: Slightly upscale pricing