Recommends

mjspgh

Joined 2 years ago

my customer service was great with them. well i just wanted to say i had a completely different experience-i had totally forgotten my sisters birthday-called them at the last minute and was able to get a quick delivery -mixed flowers in a vase-all the last minute. i have bought there before just in the store and always had a good experience-this was the first time i had a delivery and all went well.

Doesn't Recommend

juliaoc

Joined 2 years ago

Very rude - and didn't deliver!. I ordered flowers my SIL from here because they advertise free delivery. Want to know why it's free? Because they don't deliver AT ALL. No, they never delivered them - nor did they bother to CALL ME and tell me that they weren't delivered. When I called to ask, the owner was extremely rude and defensive. He offered no apology, just weak excuses and a bad attitude. Worse, I had to ask for a refund. DO NOT SHOP HERE! Terrible, terrible business.

Doesn't Recommend

shopgal67

Joined 6 years ago

Worst flower shop!. Please do not shop here! The service is awful. We ordered flowers that were never delivered. They never called to tell about the mistake. I had to ruin the surprise, ask if the person had recevied the flowers and then fight with the person to have them delivered. They were very rude on the phone. Rather than offering an apology or discount, I had to ask for it. Even then, they only added a few dollars to the arrangement. We order lots of flowers for many events in Pittsburgh. We will never order from here again!