Under new ownership. Had a great experience!.
I visited Candalina Brides to try on bridesmaid dresses for my sister's wedding. My friend who is getting married accompanied me and tried on dresses for herself. We walked in without an
appointment and received a warm welcome. The owner and the sales associate were very friendly and helpful. The dressing rooms were very nice and spacious. The shop had a lot of wonderful dresses at affordable prices. One of the owners took the time to explain in detail the shipping methods of a particular designer and shipping time estimates of the dress I was interested in ordering. (I had a last minute order situation).
I spoke to one of the owners for awhile and found out that she and her husband just bought the shop last summer. After reading some of the older bad reviews, I decided to write a review because I don't feel like those reviews reflect how the shop is today. From the looks of the older reviews, it seems like the new owners have really turned things around. I think this may have been the best bridal shop I have visited.…
Awesome Bridal Party Experience.
I went here with my bridal party to find bridesmaid's dresses for my wedding. We had just come from another store and were very bummed we didn't find anything. As soon as we walked in we were
welcomed and got right to business!
All the girls had such a fun time coming in and out of the dressing rooms! The dressing rooms were very large and we had them all to ourselves (we made an appointment ahead of time). We were very indecisive, but the women there knew what dress to try on next!
It was an absolutely wonderful experience! Even after we left I have been able to call to get fabric swatches and they are at my door within a couple days! Wish I could go back and do it all again!…
Truly Pittsburgh Best Kept Secret In Bridal. The Experience at Candalinas was wonderful. The Staff and and customer service exceeded my expectations. My Wedding is next weekend (keeping fingers crossed for no snow). I just left with my dress, and it fits to perfection. The bridemaids dresses came in as ordered, and ahead of schedule. All the alterations, inlcuding my wedding dress were handled with no problems. I would like to thank everyone at Candalinas for the excellent customer service. I highly recommend any bride or bridal party, to put Candalina's on your list to shop at. You won't be disappointed.…
Best Shop in Town.
I had a great experience and got the perfect dresses for the whole bridal party. I had shopped around to a lot of shops and they were the only ones that could order me the dress that I wanted.
One of the bridesmaids had a slight change in her weight and needed a new dress at the last minute. I personally with the manager and new owners and they took care of everything. Saved my day!
Highly recommended!…
Don't Go Here!!!!!!! Customer Service is Terrible. Went to pick up a dress for my wife that they already messed up. Waited as the staff walked around listening to the radio and "primping" the place . Place was empty and the staff acted as I was not there. I waited about 10 minutes before they waited on me. As I gave them my information, the first comment was " you owe us $XX.XX!" (Okay here is your money) They screwed up my wife's dress and are just not interested in customer service. The space is huge, but empty. My advise is to to go somewhere else. It is not worth the staff being condescending and acting like they are the only show in town!…
