Never Ever Open On Time. The Squirrel Hill location is the worst. Never open, and when they are they have major attitudes. I drive by every morning and laugh, because it becomes a game to me to see if anyone is there. NOPE. I bet Starbucks and Dunkin Donuts love it tho. Plus, they are friendlier.
Not friendly business people. I will no long patronize a coffee house that treats its employees the way William Swoop and his son William Swoop Jr. do. They have consistently fired great friendly help, and left crabby grumpy help in their place. The help is always complaining out loud about the unreasonable nature of the owners. I hear them every time i go in there. A place that is all business but doesn't care for its help does not create a a friendly atmosphere, and I will not support local business that does not support local people. The people I find there now are rude and full of attitude, and always smell of cigarette smoke. The pastries are always stale, the shots are often too strong, and if you come in after 10pm, you will be sure to get eye rolls and a nasty attitude. I have found much better coffee shops in my day.
Going down hill.
The shop in Squirrel Hill has deteriorated. They have very good coffee, but the help are very inexperienced. One person sneezed into his hands before pouring my coffee! I am finding coffee grounds in the bottom of my cup when they tilt the container in order to drain the very last drop of coffee. Any now, when I tell them not to leave room for milk or cream, they still only fill the cup 3/4 full.
They were and still have the potential to be an excellent coffe house, but without supervision, and experienced help, it is going down hill. I use one of their cards and get coffe there all the time, but I now must re-think my preferences.
Excellence All Around.
Service-oriented, great place to meet the locals. Excellent coffee, too. If the coffee shop is crowded, that's because people keep coming back and are in no rush to leave. In the roughly ten years my partner and I have been going to the Coffee Tree Roasters, I've had the pleasure of learning about quality coffee, getting to know the owners (Bills Sr. and Jr.) and their families, meet new people and run into old friends. When I want to give my visiting friends a snapshot of what recommends Pittsburgh, I take them to The Coffee Tree Roasters to meet the diverse and friendly people who consistently linger at the shop, and enjoy great coffee.
I am a service snob, I work hard for my money and I will be the first to pipe up about bad service or a bad product - but Coffee Tree Roasters has performed with excellence consistently over the decade regardless of which of their locations I patronize.
Neighbourhood and coffee-focused. The Coffee Tree is one of Squirrel Hill's two longer-lived coffeeshops (the other being the 61c). Coffee Tree aims to have more of a neighbourhood feel, with low prices and reportedly excellent coffee (available and popular in bagged form). Seating is normally inadequate, although on summer evenings they put a number of chairs out front. Their tea is inexpensive but not particularly good. Avoid during December unless you like holiday music. The crowd in Coffee Tree tends to get to know each other because of the size and the local (non-student) focus.
Delicious. A great place to grab a cup of cofee. A pleasent atmosphere.
Good Coffee, Good Treats, Good Atmospher. This is a great, locally owned coffee place with a number of locations (Fox Chapel, Mount Lebanon and others.) They have a different light, dark and decaf brew everyday, plus all the expresso and cappachino drinks you could want. There's a nice choice of teas and cold drinks, too, if you're not into coffee. There are cases full of large-sized, tempting treats like big muffins, scones, cookies and a great selection of gooey pastries. The staff is friendly and well-trained, and the atmosphere is cozy coffee house, more Eurpoean than American, with sturdy wooden chairs around small tables. They also sell a large number of speciallly roasted beans by the pound if you want to brew your own. It's a great place to start the day, to take a break in the afternoon, or to have a coffee, dessert and a chat after dinner.
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