Advanced Sewing Technologies

(412) 781-3222

704 Main St, Pittsburgh, PA | Directions   15215

40.494708 -79.934919

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Categories:
Home & Garden, Sewing Machine Repair, Appliance Repair, Small Appliance Repair

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1.0
July 13, 2010

BAD BAD BUSINESS. The lady who answers the phone is rude as she can be. You feel like you are there to beg them to do their business. i bought 2 sewing machine from them. 1 month later, there was a problem with the machine, i took the machine to them, she told me, it is timing problem, it is not under warranty. Okay. 3 days later it will be done., she said. but after 1 month it still was not done. because they have got real busy, they ignored my sewing machine. That's what she told me. May be 1 week later it would be done. ..if i am not happy i could go there and pick up my unfixed sewing machine...

Perfect Business understanding. Promising 3 days, ignoring 1 month, telling the customer how they put many other jobs in front of you...and asking you to come pick it up.... i know it sounds i did do something real bad to them. yes it was being their customer.

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