Avoid at all costs... I have been renting from them for 5 years and it gets worse every year, but yet the rent goes up. It's a shame because the apartment is beautiful, once you get past the plaster walls that might crumble at any moment and the cracking wood floor that my bed might fall for. Don't expect them to come fix anything either or be polite to you. They may raise your rent every year, but they won't do anything more for you. If you don't want a giant headache, I would find another place to live.
Don't Rent from.... This was the worst apartment that I have ever lived in. From the floor boards that are falling through (which were not fixed after a year), to the flood in our kitchen from a burst pipe (that was taken care of by my grandpa cause they were busy) to the heater that makes banging noises (took the landlord 5 months of constant calling to fix), to the fridge that is super noisy, to the basement door which is basically held together with wood, these are the worst people to rent from.
This is a good company to rent from.. depending on the area.
While attending the University of Pittsburgh, 3 girls and myself rented a 4 bedroom apartment from John CR Kelly in Oakland. It started out to be a great place and then we had no heat.. and they did no care.... then we had no hot water.. they still did not care. They would send a maintenance person over that was over 100 years old who could not get up the stairs and said that he had fixed it. We had to report it to the health departement and they finally ( in the spring.. after we no longer needed the heat) put in electric heaters along the walls and we did get an air conditioner out it as well.. so that was nice but then we had to pay for the heat and air which the lease said was included.... I said I would never rent from them again.
Then my fiance and I needed a place to stay closer to both of our jobs and we rented in Avalon in Chestnut Manor.. it was ok.. the price was right.. one bedroom with a small kitchen.. we were in the basement and had mold all of the time.. had to purchase a dehumidifier just to be able to get by yet there was still mold everywhere..I guess that is what you get for living in the basement.. but the landlord was great... she was very understanding and always got back to you.. HUGE change from when I lived in their apartment in Oakland.
2 years ago we moved into Bellwood Manor.. LOVELY! We have a wonderful two bedroom apartment... amazing space... nice sized rooms, dining room.. Love it! Same landlord but this is defintily the best we have had yet!
So it depends on the location of their property.. if you're in a college area, they do not care... they do not want to put money into a building when the kids are just going to trash it anyway.. but still.
We love Bellwood and Jeanie, the landlord is awesome!
Horrible place. They won't give your deposit back.
I left Bellwood Apt. in Aug. Because some mistake my bank still send the $960 monthly rent to John CR Kelly realty Inc. I called the company couple times told them about this and let the company do not withdraw the check. After a month the company cashed my check and refused to return the check to me. When I called them, the lady who 's name is Marian was very mean and told me I owned her money.After I left the apt., I did not get my $500 deposit back. Now she even said I own her money. I asked her to tell me the reason why I own her money. She said I won't tell you. I email you. I think it's because she got my $960 in her hand, then she thinks a lot of reasons for not returning my money. I have to give one star to post this review. Otherwise I will give zero star for the horrible company. What a horrible place! Stay away form this realty company if you want your deposit back .
add:I got the letter wrote on Sep 23 from this company, the company charge me $275 cleaning fee and $800 for the new carpet replacemen(total cost was $1,500). I have been lived in this apartment for about 5 years.The most cost of carpet should be depreciated. But the company charged me more than half of the price of new carpet.
The letter wrote on Sep 23, I think because my bank sent my second check to the company,the company wanted to cash my check and needed some reason to keep my money.Otherwise they should have done the letter earlier.
Now the company keep my $500 deposit and hold my $960 that my bank sent by mistake.
I filed complain with BBB and the company still keep my money and not willing return it to me. I will keep update the situation.
update: I wrote $700 deposit before, because I got this number form a statement from this company. But the company another letter point my deposit is $500.Because I don't remember how much it was. Now I changed my deposit number to $500.
Mixed bag with more good than bad. I've had two personal experiences with Kelly and can relay one experience from a close friend who rented from them. My two personal experiences renting from them were pretty good. I was in a house on Sherbrook St. in Squirell Hill and an apartment on Munhall Rd. in Squirrel Hill. My friend's experience was on Atwood St. in Oakland. For my Sherbrook experience, the thing that impressed me most was that they were willing to run a gas line for a gas dryer we had and installed grounded outlets near our washer. The house was old and not updated to three pronged grounded outlets everywhere so that is why this was required. I think they even installed new fuse boxes at this time as well? There were clean carpets and painted walls when we moved in which was a huge change over my other experiences renting from landlords who operate private gigs in Oakland. Heat was ridiculous but rent was cheap so it offset. The Munhall Rd. apartment had heat included and was great. My wife and I were one of the first ones in this recently acquired building and Kelly really did a lot to fix it up over the time we were there included adding additional outlets and upgrading the existing outlets, and installing an electric baseboard heater in the bedrooms in case the boiler ever went down. The maintenance man was also great. We dealt primarily with Tom at Kelly and he is extremely nice. The advice I have for people looking for an apartment in Oakland is set your sights low or be prepared to shell out big bucs or don't live in Oakland. I can't really blame Kelly if they have become callous towards their Oakland properties and while I can't refute the poor track record with maintenance in that particular area since two friends have affirmed it, I will say that I'm sure they get there fair share of the raw end of the deal in Oakland. Oakland is great for the college atmosphere but its not really a place to "live". If you want a place to live go to almost anywhere else and ride the bus or ride a bike.
I can't wait for my lease to expire.
I've been ready to cut ties when I called to report a leek and they assumed I was a college kid who got drunk and punched a hole in the wall. How about 10 years in the service? I was ready to brawl.
When their agent looks fresh out of college with no life experience or professional tact.
The kicker is, this business is gonna rent their units regardless. As much as I'd love to see them sit vacant, they've got good demand in a low supply area.
Hey if you guys decide to ever come fix this wall before winter, tell your little punk agent to bring over the materials because I got some words for him too.
Other than that, don't plan on taking it out of my security deposit for your poorly designed apartment. I've been keeping and making records for your degenerate team to ponder and send to the lawyers.
300 Meyran Ave..
DO NOT RENT FROM THEM!
I have been living here for a little over a year now, and in that time 3 different tenants have had their mail stolen. Each tenant requested over the phone that the realty company AT LEAST consider putting up security cameras to determine if the problem was external or internal, and each time their response was "that's just not possible."
It became obvious that the reason for not installing better security measures was for financial reasons over anything else. This company's greed will come back and haunt them one day. It's ridiculous. How many times does the police have to file a report for a federal violation before they will act on this problem??
Don't rent Virginia Ave Apt's in Oakmont PA. They do false appetizing , This business is comprised of the worst people that I have ever had to deal with as well as the worst apartments apartments and maintenance . They will find any excuse to keep most of your deposit . Avoid renting from them at all ... they took total advantage of me
I usually don't post reviews but while looking up the number for the Rental Office, I noticed that Bob was getting slammed with bad reviews that do not reflect my positive experience with Kelly Realty.
Kelly Realty has been nothing but flexible, responsive, and professional with me. They have been in this business for a long time and they know what they are doing. If you are looking for a professional landlord who is straight forward and trustworthy I recommend Kelly Realty.
I am not sure why there are so many bad reviews, my best guess is that a lot of them are coming from students in Oakland. It is pretty much general knowledge that college students destroy rental properties and there are very few nice rentals in the Oakland area - no matter who the landlord is.
I recently rented a beautiful 2 bedroom, 2 bathroom, 2 floor apartment from Kelly Realty right in the heart of Shadyside for under $1000.00 - this is almost entirely unheard of. The carpets were professionally steam cleaned, everything was painted, appliances updated, basement was cleaned, everything looked brand new. I had to call the maintenance guy once for a minor appliance issue and he was there the very next day. Not only that, he was incredibly nice and knew what he was doing.
There are a lot of slum lords, crooks, and scammers out there - avoid the hassles, headaches, and trouble they will surely cause for you and choose to do business with a professional realty management company - Kelly Realty.
Do Not Rent.
First off, in response to JCR Kelly's post, the reason there are no complains they know about it because they do not record, keep, or act on any complaints made to them by tenants. The negative reviews probably represent at least half of the students that rent from this realty company. I know many people on campus that rent from them and feel the same way as all of these comments.
When I first moved into my apartment, it was not cleaned at all. I had to have the carpet steam cleaned myself and there was old food left in the cabinets. Cigarettes were shoved into the heating vents and ceiling tiles were covered in smoke residue.
The electric bill during the winter months is completely unreasonable as the walls of the building have no insulation and the windows constantly leak cold air inside.
There have been multiple times where I have not been notified before my apartment was to be shown and the rude, degrading agent blamed it on me, when it was proven that the realty company had not updated the phone records from the previous tenant.
I have called the realty company in order to complain about the tenant above me lighting fire to the building and my outside windows as well as destruction to the stairs and main entrance to the building and nothing was done about it.
There are so many nicer and less expensive apartments in Pittsburgh so please do not rent from this realty company. You will regret it, as has everyone I have talked to that has lived in one of their buildings.
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