3000 Washington Pk, Bridgeville, PA | Directions 1501740.357084 -80.117519
STAY AWAY! Those who complain Gillece blew off their appointment should be thankful. They just ripped us off by $8000. Angies List and Better Business Bureau give them awful ratings. Their file at PissedConsumer is HUGE. There should be a class action lawsuit against them.
They have now blown off appointments I have set twice...give 4 hour windows and don't show up. I have now wasted 8 hours waiting for them to never arrive. The second time I got stood up I called to ask what was going on and was told I was a "priority"...and then nobody showed up. I know have a third 4 hour window appointment sent but I am disappointed with Gillece even before they have stepped into my home.
The men working on my house did a great job. Very hardworking and no complaints there. However, I didn't get courtesy calls like they say
Ripoff and False advertising – Ripoff and false advertising
I called Gillece on Friday morning at 7:30 am because our air conditioning stopped working. I called them because they offer guaranteed same day service or it is free. They called me at 7:00 pm to inform me that they were busy and could not make it. I asked if the $95 service call fee for the next day would be free and they did not honor the guarantee they advertised. They gave me $30 off. At this point I was desperate and just wanted the ac to be fixed. After they stated tht I would be a priority service call the next day. Well the technician showed up at 6:00 pm the next day. He diagnosed the air conditioner needed a new connector / relay. He wanted to charge me $1,075 to change this part and try to convince me to buy a $11,995 new system. This was a totally inflated price. I went online to look for the part and purchased it for $18. It literally is mounted in plain view and is a very easy repair. I called another air conditioning repair servic and asked them how much would this repair cost and they told me it would cost $200. Gillece tried to rip me off over $875 more for a $18.00 part. I also searched online for the complete air conditioning and furnace package they were trying to sell me. I found it for $3,000, that is a $9,000 cheaper for the exact same unit. Avoid this company at all costs, they are a ripoff.
Gillece is a horrible company, plants false reviews – Gillece obviously writes these positive reviews. A simple Google search for "Gillece Complaints" will show you a huge array of customer who have been ripped off. They have a bad BBB rating, a horrible rating on Angieslist, have been found guilty of cybersquating, and have had several channel 4 investigations.
They also use the DVDs from a HVAC profit booster named Charlie Greer to train their sales staff. Thats right - A profit booster for their supposed "plumbers".
You can tell that Gillece uses these tactics. They are rip off artist. They will screen phone calls for the most profitable jobs only - particularly if you say your furnace or AC is fairly old. The way to get a Gillece rep at your door in under 5 minutes is to tell them your furnace has been acting funny and is 20 years old.
They will tell you they can flush your toilet for only $3,000 when the toilet itself is worth maybe $150. They will tell you that you need a new furnace when really you just have it unplugged. They will not unclog your drain and say "your pipes are collapsed" or you need to spend $10,000 for a new line when really the guy didn't even try to unclog anything.
DON'T call Gillece. Send a letter to the attorney general if you did.
Worst rip off in Pittsburgh – They just tried to rip off my very pregnant niece for $7400 and tear up her yard. They told her an excavator was already on the way and refused to leave and tried to pressure her to agree. One clogged drain that a REAL plumber fixed for $150 after she was finally able to make them leave.
I read the 5 star reviews and you just know that Gillece is writing them. They even sound like ad copy. AVOID THEM LIKE THE PLAGUE! Wish there was a way to give them NO stars at all
DO NOT CALL GILLECE FOR SERVICES – Called Gillece to get help with a water problem. Found that my water pressure regulator was broken and expansion tank needed to be replaced. While writing up proposal starting selling me on a $13,000 water system that he said I had to have. I told him I couldn't afford it and then came the special offer to take the price down and get special financing. That seemed to be the main thing he wanted to concentrate on. Instead of fixing the problem that was preventing me from taking a hot shower. Finally got to the price for repairs. Quoted $1300 for repairs. I told him I wasn't paying that ridiculous cost, so the price went to $637. I still said no and so the technician called the service manager for him to discuss with me. It felt like a car dealership. Before he could talk I told him I wasn't paying the ridiculous cost and then I told the technician to get out. Even after that he was still trying to sell me the water system. He then was completely ignoring me and did a chlorine check. He told me that I should not be drinking the water that I have been drinking for the past 18 years supplied by the water company to everyone else in the township. In the end, I repaired everything on my own for a cost of $110 and 1 hour of work. What they are doing seems illegal and they are taking advantage of people that cannot do the work themselves. STAY AWAY
YOU WILL BE RIPPED OFF!!!! – The Gillece tech tried to charge me $2786 for a hot water heater. They use a very hard sale tactic and are very pushy.
Lowes did the same job for me for $568.
Now I know why he has an F rating with the BBB and why Channel 4 did a segment on him.
He should be in jail. I will be contacting the DA about his business pratices.
STAY AWAY FROM THIS COMPANY!!!
Gillece employees apparently get paid to write false reviews – I absolutely can't believe a single story on here... and why some of these people would post the same review, 5 times, on each Gillece listing is highly suspicious.
Long story short we called for the $99 sewer drain cleaning. Their slogan shouldn't be 'same day or you don't pay'... it should be 'same day because you're gonna pay'
In less than 30 minutes after the Gillece arrived, we were told we had a threatening situation with our sewer drain and it would cost $8,000 to replace it. They offered NO alternative, told us we had "at most" 2 more days of use from our sewers (we'd lived there for 9 years without a single problem to this point), and used scare tactics and fake coupons to get us to sign a contract. Then within another 45 minutes, there was a crew in our driveway with a backhoe ripping everything apart.
Come to find out, the repairs were likely never necessary. His "huge" issue of hair-like roots is a common problem. Both of our neigbors, whom have lived in the hosues since they were built, said they often have blockages and just pay the $150 for a drain cleaning every 4 or 5 years. Our municipal authority even told us they get them in the main sewer pipes, and replacement is only necessary if they collapse!!! Collapse is common with terra cotta pipes from houses built in the 50s-70s. We have solid iron pipes and our house is less than 30 years old.
So we were basically scammed out of $8,000 for a problem that could've been solved with a $25 can of root-x and regular cleanings/maintenance. Sure, maybe our pipes would've needed replaced... in 2075 when we'll be dead.
This is the second time they scammed us, though we didn't realize the first scam until the second one. Called them in 2007 for a heating checkup required by our HOA. They found $500 worth of heating repairs, I told them not to do anything but my husband thought one sounded bad and told them to fix it (cost of $220). The other- which was the ignition for the heater- they said might make it through the year at the most. 4 years later I can happily report no issues with the ignition switch.
I am trying to organize a class action lawsuit against them as I have names and numbers of over 3 dozen people who verbally indicated they are willingn to sign on. They are a scam and disgrace to this city.
A good end to a very bad problem – When sewage came up through our utility room and basement while we were working on renovations one evening, we knew we had a big clog! Gillece's $99 ad made them extremely appealing. In fact, we had called another plumber just before who quoted us over $400 just to snake the line!!!
Chad was extremely professional and worked very quickly. We called at 8:00am on a Saturday and he was here by 9:30am! He was all done and everything was working great again by 10! Best of all, NO HIDDEN CHARGES!!! Our total was $99! Can you believe it???!!!
Thank you, thank you, thank you, for a very good end to a very bad problem!
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