03/28/09

Nothing special

by 1diner68

It should never take an hour to make three hoagies...... EVER. .. and when they finally get there, one is the wrong hoagie and you have asked for a fresh drink and ice three timesand you still have the watered down Pepsi that you started with. I don't care if the sandwich is the size of your head,if the service is that bad,it's not worth it, you can get a good sandwich at alot of places in the Burg. We didn't have time to address the issues there caus' we were running late as it was. There are plenty of locals to keep you busy, but I don' think it will be a preffered travel destination for long unless you addresss some issues.

• Pros: Food and price were OK
• Cons: Service-service service

03/14/09

Big Jim's

by Tupelohoney99

food is excellent - BIG portions (lunch the next day!). Service was great...and we were wearing Steeler gear!

• Pros: lots of food & great service
• Cons: lots of fans! sometimes crowded!

01/20/09

Bad Service, Felt Unwelcomed

by buzzy706

I went there first time on Sat evening, dinner before the funny bone.

We were seated pretty fast, but it took awhile to get our order taken. We ordered the wedding soup, yum yum, but we each had 1 meatball only (yes we counted) My friend and I ordered sodas, me no ice & lemon-I got ice no lemon- (honest mistake it happens) The eggplant was supposed to be an appertizer-it came (not hot out of the oven) with the main meal, the eggplant parm was a BIG portion with a glob of sauce (tasted like tomato paste kinda) & cheese that was already cold down. On the pizza we ordered mushrooms & sausage and recieved mushrooms & pepperoni, (honest mistake it happens) first I had to go get silverware (I noticed other people either had silverware or it was brought with thier food) honest mistake it happens. The pizza seemed almost burnt & as if it was sitting for a minute. The cheese wasn't bubbly hot or even lukewarm. I told Dan that wasn't what we ordered, no apologies he snatched the pan & said 5 min, we gave 15 then decided we would take it with us, eat it on the way.

Went to Dan to tell him it's to go & he yelled for someone to take it off our bill. The woman who rang us up, we tried to tell her we still want the pizza but all she said was I'm sorry. A $14 (& change) bill plus tip & still hungrary we paid & left. I hope it wasn't because we were wearing Steeler jerseys that we were treated so bad, I'm hoping that, Dan our server, maybe, was just having a really bad night. And sometimes, when the ball starts rolling it doesn't seem to stop. Although some of the people he knew by name it seemed as if they were given better service.

The pizza I seen on other tables looked mouth watering good, thou, I may never know .

Everything we overlooked until Dan wouldn't let us pay for our pizza and take it to go. We left there hungrary, disappointed and confused-why couldn't we get the pizza to go?-again we may never know.

Unless your a regular, don't go

• Pros: lots of seats,
• Cons: don't wear Steelers Stuff. No pizza to go?? Have to ask for silverware