Greenfield Veterinary Hospital

Doesn't Recommend

yahudit

Joined 2 years ago

worse than the worst vet I have ever come in contact with. Dr. Winnie and his staff are, for lack of a better term, THE ABSOLUTE WORST, LEAST COMPETENT PEOPLE I HAVE EVER COME ACROSS AND I HAVE HAD MANY, MANY ANIMALS OVER 59 YEARS. Dr. Winnie is arrogant, has no empathy for dogs or people(I do not have any idea how he treats cats or other animals). Speakling as a chair of a university graduate department, I wonder what vet school let this one graduate???? If you want your dog to get no treatment or even worse, the wrong treatment and if you want to be overcharged up the wazoo, this is the guy for you. i have absolutely no quams about stating strongly, DO NOT TAKE YOUR ANIMAL TO GREENFIELD VET HOSPITAL. I TOO GAVE ONE STAR IN ORDER TO PUBLISH THIS. IF I COULD, I WOULD HAVE GIVEN -5 STARS.

Doesn't Recommend

lgluckson

Joined 3 years ago

The worst Vet ever. If you want a real Dr. who cares don't go to Greenfield. I gave them several chances. it seems Dr. Winnie does not even care for dogs. I had just taken a rescue with not much notice. the Dr. rolled his eyes at me several times when I asked very basic questions about how much/what to feed, etc. He could not get out of the room fast enough. Went back the next day for more issues. Dr told me she was fine. Ended up at Point Brezze Vet the following day where they treated her issues(after 2 appts at Greenfield) and spent time with me answering questions. DO NOT WASTE YOUR TIME,MONEY OR YOUR PET'S HEALTH. only gave a star cause review won't go without a rating

Recommends

shakenangel

Joined 3 years ago

Dr. Ruiz is AWESOME!!!. My cat was started behaving differently about a week ago. He was constantly attacking his tail, biting at his paws, and skin was twitching. I took him to my parents vet (up in Slippery Rock), and he said that it was a seizure and prescribed Phenobarbital, even though he never actually had a full blown seizure. My cat was on it for about a week and I decided to get a second opinion. Dr. Ruiz listened to all my concerns and gave my cat a thorough physical examination. She said that his symptoms sounded neurological (something my own research was suggesting) and she gave me a referral. I really appreciated that seemed genuine in her concern, and she was never dismissive.

I read reviews here before going there, and was concerned about some of the negative reviews I saw. I do not have any experience with the other doctor, but the vet tech I dealt with was very nice. To be safe, I would deal with Dr. Ruiz exclusively. She is definitely my cat's vet from now on.

Recommends

Fastion

Joined 4 years ago

Hot and Cold. I've been in the Pgh area for three years now, and when I got my cats two years ago, I found the GVH. When one of my cats recently had his yearly go at ear problems, I took him in. Dr. Winnie saw me and I didn't even see him for 5 minutes before he proscribed me and shoved me out of the room; talked to me as if I have never had cats before.

When I got my puppy, I scheduled with Dr. Ruiz; one of the most pleasant vets I've had the pleasure to experience. She was kind, interacted with myself and my puppy, not to mention that I didn't have to wait excessively long to be seen (A chihuahua with a broken leg had taken precedence).

I would recommend Dr. Ruiz to anyone. My puppy and myself will be going there on Wednesday for a checkup.

Doesn't Recommend

meanpeoplesuk

Joined 4 years ago

Office manager is horrendous. I don't know where they found this person, but she is terrible at her job. I've been a client there for a long time (since the days of Dr. Babick) and I'm afraid she's running that place into the ground. The vets are good and the technicians are nice, but you can tell that no one tjhere likes the office manager. Dr. Whinnie needs to do himself a favor and let her go NOW. No wonder they can't keep a steady staff there.

Doesn't Recommend

whateveruwant2

Joined 4 years ago

alienating his stable customer base. Dr. Sean Winnie's practice of stacking appointments has gotten out of hand. As a long-time, faithful customer, I take offense at having to wait sometimes up to an hour after my appointed time to see the vet. Animals in a vet's waiting room are anxious and frightened, especially when there are a number of other animals in the same condition around them. As I understand it, doctors do this to make up for late arrivals and no-shows. Well, I'm tired of suffering for the sins of others. While Dr. Winnie is pandering to this unreliable group of people, he is alienating his stable customer base. And this is not a one-time occurrence. For the past several years this practice has been getting steadily worse. I don't feel I should have to subject my pets to this stress and I also feel my time is just as valuable as the vet staff. In the past, I would have whole-heartedly have recommended Dr. Winnie to other pet owners, but will no longer do so. Today I left after waiting only 25 minutes in the waiting room. While waiting I spoke with another patron who said she had been waiting 15 minutes longer than I. She had a toddler with her who was getting restless and uncontrolable, a whining dog, and had to be at bus stop to pick up another child at a certain time. If you are practicing stacking because of the reason I listed above, than shame on you Dr. Winnie. Get rid of the deadbeats and give your steady, reliable customers better service. (whateveruwant, 10/22/2009)

Recommends

imadoggielover

Joined 4 years ago

Kind, caring and professional. I have an older rescue dog with some health issues and I am always very well treated at the hospital. One time when I brought my dog in the staff was glad to see that it was just a routine visit because they say she's such a good girl and they love her and were worried she was sick. I have never found the hospital or any of the staff to be dirty or smelly, I've never been treated rudely and I was suprised to read these comments from others. Perhaps these folks were the problem because I have never in all my visits experienced any of the problems. This is a five star all the way in my opinion and I am a paying patient, not an employee.

Doesn't Recommend

rudevettech

Joined 4 years ago

My first visit was my last. While I was able to get an appointment within 2 days of my phone call, the vet tech I spoke with on the phone was slightly rude when I said I couldn't bring my cat the next day and he made a snide remark. When I went in for the appointment, I checked in with 2-3 employees at the desk. I arrived 20 minutes early and brought all paperwork from previous vets. After at least 3-4 people came in after me and got seen before me, about an hour later, an employee asked if I was waiting to be seen. When I said yes, she asked my name and informed me that no one had checked me in. So I waited another 20 minutes and then got seen. The visit went fine and the doctor seemed competent and nice. However the same vet tech made another snide remark when holding my cat for a shot, he said that someone had cut her toes off (referring to her being declawed) to which I responded I adopted her as a 4 yr old shelter cat and she had already been declawed. Professional staff should keep their opinions to themselves, especially when not knowing the facts. When I checked out, they did apologize and give me a free flea treatment but the bill was $110 for a check up and shots.

Recommends

matem

Joined 4 years ago

Always a Satisfied Customer. I have used GV for years. I put my 19 year old cat down years ago...I was treated with respect, comfort, and good information. When my young daughter's old hamster was dying, Dr Winnie sent her home with in-structions in caring for his last few hours, and sent her a sympathy card after he died! I got on this site to check out a phone number and was SHOCKED to see the negative reviews.......what ugly comments. What do you expect, the Taj Mahal? They are in the business of caring for animals, give me a break. I would recommend GV to everyone and anyone for good care for their animal friends.

Doesn't Recommend

exgvhemployee

Joined 4 years ago

Run by morons.. All of these reviews that have five stars are written by the manager. Do you really think Greenfield Vet is a 5 star vet? Have you been inside? Have you seen or smelled the Dr Winnie's bad hygiene?

Conveniently all the bad ratings on the insider pages site have been deleted. Including the review about the secretary doing a necropsy. Also including people's many accounts of terrible customer service, and the doctor's bad advice almost costing their animals' lives.

How juvenile is it to delete all the bad ratings from your own company's insider page? Does the manager have nothing better to do with her life than rig this page so she can trick more people into using her company, and to hide their business' terrible reputation?

Here's some more quality information:

1. The doctor doesn't always change gloves in between surgery patients.

2. He's taken pets' lives during simple surgeries due to his overall negligence.

3. If you're Jewish and rich, you'll get excellent customer service from him. But if you aren't you will only get rude replies and you will get hurried out of the office after you wait an hour for his time.

4. Would you really pay to see a vet that has BO? If he can't take care of himself or brush his teeth do you really think your pet is going to get good life advice?