Best women's clothing store.
It is always a treat to visit Carabella. Not only is there a fabulous selection of clothing, but the service is absolutely the best in Pittsburgh. Forget those snobby girls in those supposed "chic" shops. The 'Bella's treat every customer with respect and kindness - a reflection on the owner, Carol. She is as beautiful on the inside as she and her store are on the outside. It doesn't get any better than this!
Fantastic Customer Service.
The above review is a complaint about a catalog clothing company by the same name. If you go to Carabella in Oakmont, you will receive fantastic customer service from the owner and her girls. Please don't confuse the two.
Customer Service Complaint.
After spending approximately ten minutes placing my order with a CSR, he advised me to call back later to inquire about my order and that he had already put me in the system and there would be no need to go through getting all my personal info. again.
That was a laugh! I called back that day and one of the RUDE CSR transferred me, without even telling me she was going to. Then, the next CSR I spoke with, apruptly told me that she didn't even have a male in customer service, so she had no idea who I spoke to, and that she'd need ALL of my information again! (She made me feel as if I were lying about calilng the first time).
I love their clothes, and swimwear, but their CSR leave a LOT to be desired. They need classes in manners and etiquette.