Don Farr Moving & Storage

11/09/09

THIS IS THE WORST MOVING COMPANY, SHOULD CLOSE THE BUSINESS!

by kokomommy at Citysearch

I had the worst moving experience with this company! I moved almost once a year for recent 5 years, so I'm sure that I have enough moving experience. I used Deily moving company this time, and this was the biggest mistake I made!!!!

They were working very unprofessional, making jokes all the time by themselves, one person disappeared during moving for more than a half hour, laughing after they dropped our possessions (can’t believe), extremely working slowly to extend working hours!!! We moved most boxes and items other than furniture by ourselves before moving date in order to reduce moving hours and cost. It took 5 hours to move last year with much more stuff, so we expected maximum 4 hours this time. But it ended up 7 hours!!!! These people made many dents on our washer, broke our buffet drawers (they didn't wrap the furniture so they dropped it on the ground!), ruined our sofa, dropped my printer from their truck, lost bed legs, completely broke my favorite halogen lamp into two pieces (by the way why did you take it away? We didn’t give it to you!!), and there are so much more. Also, they BROKE OUR NEW HOUSE!!!!!!! They peeled off the paints, made tons of scratches everywhere, and MADE A BIG HOLE ON THE WALL!!!!!!!!!!!! We had to call a contractor to fix these!!!! Moreover, when my husband tried to make claims over the phone, they redirected the call over and over again and finally the call was disconnected!!!!!!!!!! This is THE WORST MOVING COMPANY EVER!!! DO NOT USE THIS COMPANY!!!!!!!

• Pros: NOTHING
• Cons: EVERYTHING

10/09/09

Look at the photos of my experience before you have yours.

by K Sabol at Citysearch

Pictures are worth a thousand words. Go to the Bethel Park Fire Dept. website, and look under "photo gallery" and then "moving van into home" and see for yourself. Note: My house was 6 months old when this loaded moving van rolled down the street, jumped the curb and came to rest in my dining room. Get the police report at the Bethel Park police station. You make the call. (I was forced to choose 1 star...but obviously, it gets no stars!)

• Cons: $100,000 damage to a 6-mo-old house, ruined neighbors stuff

09/24/09

Wonderful Move

by Pathology at Citysearch

My husband and I just used Don Farr to move us approx. 300 miles from Pittsburgh. We experienced NO problems. The crew the packed up our stuff and the crew that unloaded were wonderful. They acted very professional during the whole move. I couldn't have asked for a better group of guys!! All of our items arrived in perfect condition. I would recommend Don Farr to anyone in the Pittsburgh area! They made what what I thought was going to be a very stressful day very relaxing!

• Pros: Great Move!!