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Sullivan Super Service

910 Braddock Avenue, Braddock, PA | Map it  

15104 40.3996 -79.8638

(412) 228-0180

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Reviews for Sullivan Super Service

DCG15217

Member since Sep, 2011 View Profile
1Review
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Joined 8 months ago
4.0
September 28, 2011

Sullivan does great work !!. I scheduled my yearly furnace inspection on September 14, and the technician, Rory, was super courteous, very patient and helpful with all of my questions :-) He worked quickly, yet did a very thorough inspection.

I've had Sullivan servicing my furnace for 10+ years, and am always very satisfied with their service. Their emergency service can't be beat -- One day a few winters ago, my furnace just stopped heating, I called Sullivan, they came out the same day, and corrected the problem. I would recommend them to anyone!!

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MikeCoop

Member since Sep, 2011 View Profile
1Review
0Photos
Joined 8 months ago
4.0
September 28, 2011

Sullivan Super Service says it all.. I just bought this house and wanted to make sure the furnace checks out before winter. I responded to an early bird post card I received and was pleased with the results. The lady who made my appointment was pleasant and a date and time that met my needs was quickly arranged.

The tech arrived on time and went right to work. What I appreciated most was when he spotted an issue he just pointed it out to me but didn't try to scare or pressure me into anything. I did follow his suggestion

however and expect this winter to be problem free.

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coolmom23

Member since Mar, 2011 View Profile
2Reviews
0Photos
Joined 1 year ago
5.0
September 27, 2011

Best in Service. We have tries the rest and Sullivan is the best! If you live in PA you know there is going to be a cold winter day when your furnace stops, if you call someone else you may have to wait as much as a day!!! Not my guys! Sullivan has the friendliest and most knowledgeable workers and best of all - join the club and they are at your house asap and if they say 830am, they mean 830am! Worth every penny and the do it right the first time ;) We love our furnace and hot water tank! If Marcus comes out you even get a history lesson in European plumbing - God bless the Queen and those old pipes, if he can work with those, you know he can fix yours!!!!!!

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louise1313

Member since Sep, 2011 View Profile
1Review
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Joined 8 months ago
5.0
September 27, 2011

Excellent Service. I have been a customer for several years and have requested both heating and hot water tank repair services. In both instances I have received prompt, courteous and efficient repair call by Marcus. He is knowledgeable, personable and willing to offer repair choices so that I have control of my repair experience.

He reviewed the work to be done, then explained the repairs required and the cost for these services. I felt the charges were fair and the work was completed in an efficient manner.

I am delighted also when I call for service that I am told when to expect the repairman to arrive and they actually come on time and prepared to complete the work with all tools and equipment needed.

I will continue to call Sullivan anytime need arises.

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tyhow

Member since Nov, 2009 View Profile
1Review
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Joined 3 years ago
1.0
November 12, 2009

Con Artists. Because they were so near my house, and the supposed (baloney) benefits of them touting having been around so long, I decided to give them a try. Service call cost to diagnose water heater problem was $57, which seemed quite reasonable. But then they suck you in with a cheap basic diagnostic charge so that they can then STEAL FROM YOU BLIND!!!! The thief they sent to my house tried to quote me $550 just to replace the heater's thermocouple (a less than $20 part, and about half an hour to install, if that). He also quoted me $2850 if I wanted to replace the water heater, since (using scare tactics) he "couldn't guarantee" that the thermocouple replacement would solve the problem for very long (more baloney). A water heater with super-easy access like ours takes about 1.5 hours to replace, if that, and good heaters can be had for $600. So I told him to get out of my house. I told my handyman to meet me at Home Depot in half an hour. I bought a great GE heater for $580, we put it in his pickup, bought a couple connector pipes while we were there, and he put the whole thing in in about 1 hour. Total cost, less than $650, installed for over 400% less than these con artists tried to charge me! They claim to have been around since 1966, but I'd bet some thief bought out the original owners. NOBODY THIS CROOKED COULD KEEP DOING BUSINESS IN THIS MANNER FOR VERY LONG!!!!

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