2919 S Park Rd, Bethel Park, PA | Directions 1510240.327993 -80.039594
If you like bad service this is your place. Went here for my wifes birthday and after we were there for over an hour they came around to charge us a cover charge. On a previous trip they fought me over a coupon that I got from a public publication. Multiple bad experiences. Shame on me for coming back.
WELL! Ok, we have been around the block and let me tell you, I have NEVER been SO disappointed in the management of an establishment ever in my 50+ years as I was in my last and may I say final experience at the Warehouse Café in Bethel Park Pennsylvania. My wife and I decided to meet for diner at the Warehouse café in Bethel Park PA late on a weekday afternoon. At the beginning of our experience we asked our server for their beer selection. I ordered an old staple and my wife thought she would try something different a XXXX Summer Ale. The server asked if she would like a large or small. We both decided and she told the server that she only wanted a small because she may not like it.
Our drinks came and the Summer Ale did not complement my wife’s palate what so ever and we told our server this. So after 1 sip we decided to trade it in for another old staple. After a few minutes we ordered our meals, had some idle chit chat, finished and asked for our bill.
A few minutes later our server came with our bill. I noticed that the $4.50 charge was on the bill for the drink that only a sip was taken from. I asked the server that obviously since we did not drink that drink and opted for a different flavor if they could remove this charge from our bill. Not an out of the question request. The server said she could not and I proceeded to ask for the manager.
A few minutes later, the server came back and said she was not able to remove the charge from the bill due according to the manager. I then asked if I could personally talk to the manager to settle this matter.
Again, after a few minutes the manager came out to discuss the situation. I proceeded to tell him the events described above and the manager still insisted on charging for the drink. At this point “Tim” the manager proceeded to tell me he was the owner and he “gives nothing away” and that it was a small draft and not a taste of the flavor. As a side note, no one offered a taste of the flavor to us prior to ordering. If this is their policy, this should have been offered when we were ordering because everyone involved knew this could be an issue. Tim, the owner informed me that that 1 keg of beer (we will assume that it is ½ keg) is $100.00 dollars. Hum, let me see. I have to go back to my collage math for this one. If 1 keg of beer equals 124 16oz beers and the keg was $100.00, I THINK that would be approximately $0.8064516 per beer. This would then mean, 124 16oz beers times $4.50 would equal approximately $558.00 per ½ keg. Ok, so we will subtract the $100.00 initial charge to purchase the “1/2 keg” which will leave us with approximately a $448.00 profit. That is almost a 450% profit on 1 keg, excuse me, ½ keg of this particular flavor.
Also I would like to note, that the menu prices have really jumped over the last year as have many prices else ware. However, there are many other area establishments that I feel personally are much better in atmosphere, quality and price.
Finally, as a business owner my self, I am quite aware of business costs, overhead and the like. However, being a business owner for 30 years, I learned a long time ago about the “cost of doing business”. My word! For a lousy $0.80 drink “Tim the owner” just lost a life long customer and if anyone asks my opinion of The Warehouse Café in Bethel Park Pennsylvania I will have to tell them my sheer disappointment in the ownership by their greed.
WHERE DO I BEGIN.....
I tried this place on a recommendation. The menu was large and had interesting choices. I tried to seafood bisque which was cheesy and tasty. I tried a slice of pizza which was good and tasted like New York Pizza. I tried the crab cake dinner which came with vegetables and a salad.... then it began....
First I sat and waited forever for the waitress. There were only three people in the dining room and two waitresses. While I was waiting the fat italian pig next to me sat there burping and fartting loudly behind me. I felt a little queezy.
The waitress had me waiting for over ten minutes. She walks up with a bloody eye. Then she asked me what I wanted and I told I her I needed time to go over the menu. She came back and rudely asked what I needed as if I was wasting her time and she had somewhere more important to go such as a bad waitressing convention. I told her I wanted the soup and pizza. I ordered water for a drink. She brought out the water. She came back once to refill the water. Then she walked by my table with a pitcher of water and said if I wanted to refill it just do it myself. Then she rudely asked what I wanted for an entree. I asked her questions about the pastas and she rudely said, OH I DONT KNOW I HAVEN'T WORKED HER FOR TWO YEARS AND JUST STARTED BACK!." She went in the back for over ten minutes and came back with some non detailed information. I decided on the crab cakes and she asked me what kind of dressing I wanted for the salad that came with it. She told me that she would bring the salad out right away herself and the rest of the wait would be on the cooks. My food took forever to get there. They were not busy.
Over ten minutes went by and she brought out the crab cake dinner which was tasty. It had a pile of wet mushrooms on the side, unseasoned, and a pile of broccoli on the side, unseasoned. These sides were not appropriate for this dish. I then filled up my own water glass and watched the waitress take out a bucket and start scrubbing the tables around me with clorox. I waited for my salad which was supposed to come out first..... I waited and waited and watched her scrub as I ate my crab cakes and soggy mushrooms and refilled my own drink. Towards the end, she asked me if I wanted dessert. I told her no but I did want the salad that came with my dinner. She said, OH MY GOD I FORGOT THE SALAD.????
She came back with the salad in a container and I put the soggy broccoli and mushrooms in it since I paid for them. I left and went to the counter to pay. She ran up to the counter and said, WAS EVERYTHING OK? I didn't know how to respond but said, I guess. She then rang me up and waited for a tip..................
I felt too embarassed not to give this tard some money since she needed it so badly.
I left feeling robbed but the food was really tasty!
I would consider take out.......
PLEASE TRAIN YOUR WAITRESSES!!!!!
Italian Hoagies are great!!. I love their italian hoagies. I always order mine with extra capicolla. Highly recommend this restaurant. One of my favorite places to have lunch. Affordable good food.
good place for white stuff and other paraphanalia. great place to go if you want any of that white stuff or any other type of parphanalia for that matter. the food is good, so if you get the munchies, you are in the right place
Best Pizza in South Hills!! Great value for portions on other menu items. The calzones are HUGE.
Highly recommend this restaurant.
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