Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed upon rental period. We offer same-day delivery, 90 days same as cash and an early purchase option. Should merchandise need repair while it is on rent, we repair it at no additional cost to the customer. We also offer our customers a product substitute to use while theirs is in service. Rent-A-Center provides an easy, affordable way for people to furnish their homes without incurring a continuing obligation and without needing access to credit. Want to get the latest brand-name items for your home, but not sure they’re in your budget? Tired of being stuck under credit card debt for the things you want? Welcome to a new, more flexible way to buy: The RAC Flex Plan at Rent-A-Center! Please visit our website for more information on the RAC Flex Plan. …
I rented a Playstation 3 from this location last week. When I took the Playstation 3 home, I discovered an uploaded album on the Playstation 3. Upon listening, I found not only filthy-mouthed rap songs, but a racist 'white power' song that used racial terms so freely that it would make your head spin.
That's not all, not only did they not have the common decency to erase the uploaded album, there were also not one but two separate accounts that were logged in, complete with messages both sent and received. The worst part? The ethernet port was broken, so I couldn't even go online, which was the entire reason for the rental.
I spoke with them on the phone, they said they would call back shortly with a resolution. They didn't, of course, so I called back the next day. They said to bring it in, that's it. I brought it in, and they didn't even offer a refund until I asked when the clerk started to walk away. My refund? Only for the initial days left on the rental.
$15 wasted on a broken, racism-filled machine. BEWARE.
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