Keystone Basement Systems & Structural Repair, Inc.

Linda H.

Joined 28 days ago

I am not the owner. I am a client. I am real. I met Aaron at the Home Show and within a week he was at my house. Was he expensive? He was - however I am paying for his professional knowledge, first rate equipment and employees and exceptional, guaranteed work. Please note that all negative comments came from people from who Keystone did NOT do the work. Hmmmm. My basement - which is in a flood plain along the river - is DRY. Keystone's staff is clean, neat, (and this is working with cement - including jack-hammering it up), well mannered and professional. I am so pleased - that I am meeting with Aaron next week for another potentially HUGE problem house that I may purchase. If any one can fix that nightmare - it is Aaron and Keystone. Any questions? Contact me!

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helgadodd

Joined 2 years ago

Very Satisfied. My basement was waterproofed by Keystone and it has withstood the recent rains. I was able to finish my basement because it no longer is wet. I was impressed that non of the workers smoked cigarettes and they took off their shoes when they were upstairs. They also let me use a senior discount even though I am 2 years away from being one.

My basement is now finished.

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peterwillliamson

Joined 3 years ago

Very Satisfied. I used Keystone based on a recomendation of my brother-in-law. They had used Keystone in 2003 and they still had a bry basement. So I went with them. They were clean and very nice. I liked how they allowed me to use financing also. The best part was how quick everything went. I thought this would be a messy two weeks but it was a clean 2 days.

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Yittle

Joined 3 years ago

I'm Glad My Basement Is Dry!. I am a single mother from Brighton Heights, so sometimes I hesitate to have work done at my home. I usually feel taken advantage of. When Keystone Basement Systems came out to my home, I felt very good about them being there. They were very kind in helping me understand everything about my basement. They even came out a second time to answer questions that I had. I would recommend Keystone Basement Systems to anyone who wants quality work done.

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amyleggert

Joined 3 years ago

Very Pleased and Dry. I had the Keystone Basement Systems water proof my home and I am pleased to say that I am very satisfied. I have no leaks anymore and I was able to finance the project which makes it a lot easier as I have a daughter in college. I am always available for more details if anyone needs them. They were a pleasure to work with.

Doesn't Recommend

happyjosiah

Joined 4 years ago

Anyone but them. I got three bids on an interior french drain. Two of the companies were great. They bid me prices between 2500 and 2800 to do it. Keystone bid me over 5000 and then pressured me to sign right then to get the "special price" of 3600. The guy also talked down to me the whole time, even going so far as to tell me the holes in my wall were due to termites and I needed to get that fixed. (They were nailholes, evenly spaced across the whole wall, and in CONCRETE). Don't buy from these jokers.

Doesn't Recommend

CSMobileUser

Joined 5 years ago

Pressured to buy something I didn't want. Called them to remediate mold. They didn't care about mold, just started trying to talk me into an internal french drain. Didn't even try to determine where water was coming from. When I said if anything I would prefer to take care of it from the outside the guy actually rolled his eyes and gave me a story about the insane price difference. He then told me it would be around 38000 to waterproof the half of the house that is below grade. I'm sure this was to push me to get the 6000 dollar internal french drain. I would never use them, was a huge waste of time. Also notice the 3 other reviews were 2 days apart from each other. Yeah, I bet those are real.

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roberta454545

Joined 4 years ago

IT IS FINALLY DRY!!!. I live in an old home with walls that are stone. Before I had the basement fixed it would leak everytime it rained. After Hurricane Ivan I had 3 feet of water in my home. Finally, last week I had my basement waterproofed by Keystone Basement Systems. I am so happy I did. My basement is dry for the first time in ten years. I cannot tell you how nice it is not to worry about all of my stuff getting ruined each time it rains. I used to leave work early if it was raining to move cloths off the floor. I am so happy I got the basement waterproofed.

Keystone did a great job and I would recomend them to anyone who has a basement problem. They were quick and the price was worth it.

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squirrelhillmike

Joined 4 years ago

AARON WAS GREAT!. I was so impressed with Aaron Stull that I am compelled to write this so that others will know who to call when their basement has problems. Aaron, and Keystone, were clean, polite, quick and well priced. I not only received a quality job, but I was informed every step of the way of what was going on. Even though I got a cheaper price from a competitor, when I looked to see what their "Lifetime Warranty" and "French Drain" system really was there was no comparison. I am happy to endorse them as a company. I am very satisfied.

p.s. I recommend you call Aaron for an appointment if you have an issue.. He is wonderful.

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dolores122

Joined 4 years ago

CHEAP, QUICK & PROFESSIONAL. I am not much for words, but when I call a company in a pinch and they are out within a days time I am impressed. I had a longstanding problem in my basement that I neglected for a long time. I got a couple estimates last year and I did not get the problem fixed. Finally, it turned into a disaster and I was forced to call any company that would answer at 2AM in the morning. Keystone had a guy out at 8AM to explain the process and a crew in the next day to correct my basement. Three days later, after my heart stopped pounding, i got out the old estimates to see how much more I paid for immediate service. To my surprise they were $1500 dollars less. I have never been so happy with a company.