Reliable plumber for our old home with many problems. I was very pleased with Matt Mertz Plumbing's service yesterday evening. I came home from work and pulled into my detached garage. I noticed a pipe was leaking very badly everywhere. I stormed into the house and turned the main water shut off valve off, but I did not know how to turn the water off from the house to the detached garage. I was in a complete panic hoping that the water won't create too much damage to my possessions I stored in the garage. I called Matts office and his secretary said she would have Matt call me right away. And he did! (With-in minutes!!!) I explained my predicament and he assured me that he would have that taken care of with in the hour. Matt's plumber Jesse showed up and changed the ball valves in the basement, and also from the house to the garage. Jesse also showed me if there was ever an emergency again right where to shut off all the valves. It took less than an hour and I was ecstatic with the service. I will be sure to use Matt Mertz Plumbing again. My home is 100+ years old and will definitely need maintenance.…
Two words: THE BEST. I had a hand full of small plumbing issues that needed fixed at my home. I called Matt Mertz Plumbing, got an estimate over the phone and made the appointment to do the work. Hunter came to my home promptly at 8:30. He put on his shoe covers and went right to work. It took him about three hours to do all the work! I was so happy. After the work was done, he cleaned up all debris. (he wouldnt leave until it was to my satisfaction.) He gave me the bill for the work- it was exactly what the estimate was for. I wad very happy with the work done. I will call them again. I am on the head of our community bulletin and we added Matt Mertz plumbing to the list of people to call in our community bulletin.…
quality plumbing. Matt Mertz Plumbing does quality work and is locally owned. I had my counter top replaced in the kitchen and needed my new sink, faucet, and garbage disposal installed. I had an appointment for between 9-11am. Matt's licensed plumber Hunter called at 9:10 to inform me he was on his way. Hunter wore shoe booties which I thought was a nice touch in customer service! He completed his work and cleaned up very neatly. I was curious and had a few plumbing questions. Hunter was very patient and explained everything I asked in great detail. Will use again.…
Family owned AND Fully insured with referrals.
My wife and I wanted to remodel our basement and noticed that the floor drain backed up every so often while doing laundry. So before we put down new(and expensive) hardwood flooring we wanted to fix
the issue at hand.
She researched different plumbing companies online and called three local companies for estimates. We explained the situation the same to every company. Matt came out that evening and gave us an estimate on his way home. He even cameraed the drain to pin point the exact break with our sewer line. (The break was located outside the home about five feet. We have a lot of trees surrounding our home and the break was due to tree root damage) I saw this and knew that he was up to date with all the new plumbing products and technology. The other two companies I had to wait for an appointment the following week....just for an estimate?!!
Matt said after we get the estimates and if we decide to go with his company- to please just call or even email(which I am a fan of.) and we can make the appointment. I asked about insurance. Matt then called his secratery and had her email me a copy while Matt was at our home. Matt is fully insured and bonded and also gave referalls if we wanted.
That evening my wife and I spoke about our visit from Matt and decided to go with his company right away since we had a good experience when Matt came for the estimate. He is a positive person who is knowledgable about plumbing in all aspects.
We called Matt the following morning and made an appointment for the end of the week. Matt and his cousin Brian came with their personally owned excavator and started the project. It took two full days including inspection from all proper authorities. Once they backfilked Matt Mertz Plumbing dressed up our yard with top soil and grass seed. That was just icing on the cake. One less this around the yard for me to do!
We highly recommend Matt Mertz Plumbing. They are a plumbing company with values and also family owned!…
Satisfaction Guaranteed.
The best plumbing service I've ever seen!
We had a plumbing issue (running toilet) two weeks ago and Hunter came out to fix the problem. It was working well for a couple weeks, but today it stopped flushing completely. I called Matt, and was happily surprised that they answered the phones on a Sunday. I explained the situation to Matt and mentioned that Hunter had stopped by a few weeks prior. Matt said he could be by in a couple minutes (?!) to fix it. I was so relieved, given that we only have one bathroom, and I didn't feel like joining the dogs outside.
He was there in less than 30 minutes to assess the problem. He determined that the chain had snapped, and quickly replaced it. As he was leaving, he asked to see the invoice from Hunter. When I asked him how much I owed him, he replied "nothing". I asked twice more, and he would not let me pay him. I was so impressed with the quick arrival time, expedient service, and refusal to take payment (given that they had recently come out for an unrelated problem). I would recommend them to anyone who needs a highly skilled plumber who feels that business integrity is more important than a quick buck.…
