09/19/09

If you like sushi from Giant Eagle you will love this!

by aroundtheglobe2xs

Expensive bland sushi, The Applebees of sushi. Philadelphia roll isn't a specialty roll, but thats about as adventurous as they get.

Lets be realistic. If your a foodie and have already done the hibachi thing 50 times, then this restaurant is a pass. If your well versed in the art of Sushi, this is a pass also. If your a suburban housewife looking for something other that McDonalds or Dennys then this is the place for you. (although I believe this is located in the suburbs)

Maki was terrible, Nigiri was decent, Hibachi looked the norm and I heard their Udong noodles are good but haven't tried it. The staff seems a little young, and we had to request our server stop by. Overall the service was decent.

Update: went back for the udon; it was pathetic, small bowl lacking flavor and veggies for 8 bucks.

Trendy spots like this only appeals to the limited pallet patron and will most likely die off in a year or two.

• Pros: NADA
• Cons: Bad sushi, Bad service, BAD udon, $$$$$$$

05/13/09

Give it a pass

by MikeTrick

We've eaten here about a half-dozen times. The greeter is _always_ disinterested and lethargic. Waitstaff are generally OK on the first drink but then disappear. We had kept coming back because the hibachi chefs are OK (some variability, but enough standardization to give a reasonable experience). This time, the lack of interest from both the greeter and the manager was overwhelming. Three of us (including a four-year-old) arrived to a nearly empty restaurant. When asking to be seated to wait for the remaining party of four, that was "against the rules". Sitting at the bar with a four-year-old was "against the rules". The restaurant was empty! The manager grudgingly agreed to seat us but "No ordering food" (and, it seemed from his attitude, he would prefer if we did not enjoy ourselves until our party was complete). This is an understandable attitude on a busy weekend, but not on a quiet night when a little enthusiasm for our custom might have been in order! Overall, between the required 15% tips, the extra tip jar on the chef's cart, the disinterested greeters, and the overall view of "what the heck are you bothering us for", I think there are much better places in the area.

• Pros: Convenient parking
• Cons: Disinterest in customer experience

11/12/08

Better Places in the city

by CVCCC

This place is a bit disorganized. Once we came and it took 20 minutes befor things got going because they waned to fill the table. Next time the meals were all mixed up. Another time it took forever to get our drinks. Why do we go back, not sure but probably because it's close to home and not ever crowded. The food however is good, nice portions and prepared well. Management needs to get more involved with the customers. The only time we see a manager is if we need something corrected. If I knew the owner, I'd like to tell them that they are dropping the ball here. This could be one of the better places in the 'Burg with the right management. Make sure you have at least an hour or more for dinner.

• Pros: Clean, good food
• Cons: Poor service (not the chefs), bad management