Paul The FOOD SUCKED.
I nicely mentioned my experience, and asked for a refund for my bad food. You Replied:
After investigation we are unable to grant your request. We are disappointed that we did not fulfill your dining expectations here at Jacksons-Restaurant-Bar. If I can be of any further assistance please do not hesitate to call.
Paul S. Bazzano
Hilton Garden Inn Pittsburgh/Southpointe
1000 Corporate Drive
Canonsburg Pa 15317
Paul, appreciate the investigation, exactly what was investigated, can you detail for me. As I said service excellent, I tipped well, 2 Cheese plates good, food not so good. Is that all? Frankly, I had a good time. I am not asking for much, except a refund for the meals. If these are your thoughts on the matter, service and quality count. I will never eat there again nor could I by conscience stay at that Hilton again, nor could I recommend to any that it is worth the time or money. I work for a large company in the area, oil and gas, what should I say… stay at the Hilton and get MC D’s to go, you will enjoy more than Jacksons. Marketing is everything, I’d prefer a refund of the money, for the meals, simple and easy. Cook had a hangover.., bad day…? Happens. Your Thoughts please, and normally I do not bitch, but the truth is, meals bad.
I appreciate your time- Jon
Never heard another word
Disappointed. I recently ate at Jackson's during my lunch hour recently. I ate an Italian Panini sandwich. The ham was badly over-cooked and not edible. Jackson's acts as though they are upscale, they are not, their food leaves alot to be desired.
Bland and uninteresting.
I hosted a small gathering of colleagues for a dinner there, as it was recommend and convenient to the office.
While the service was fine, the food was definitely substandard. Badly cooked, blandly sauced, badly presented.
Proportions were huge. Someone should tell them quantity and quality are not the same thing.
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