ESSpa Kozmetika Organic Day Spa & Skincare Salon

Poor choice for Nail Tech. I went to Esspa this past Thursday for a pedicure.The Nail Tech was very impersonable. She spoke only a few words and that was only after I attempted to initiate a conversation. The foot massage was nice and my toenails were painted well. However, I arrived home with the same calluses on my feet that I had prior to my pedicure. When I have a pedicure done that includes callus removal, I don't expect to still have them on my feet when I leave. It also seems to me that if a person is working with the public she should make more of an effort to be a little more friendly. I've had pedicures done at many places and she was by far the most impersonable person I have ever had.…

BAD EXPERIENCE FROM THE GET GO. WELL, I WAS GOING TO BUY MY FUTURE WIFE A FACIAL AND I SEARCHED FOR A SALON IN PITTSBURGH AND THEIR NAME CAME UP, SO I CALLED AND THE WOMAN THAT ANSWERED THE PHONE LOST MY BUSINESS BIG TIME SHE WAS VERY UNINFORMED AND WAS VERY SHORT AND VERY CONDESENDING TO MY QUESTIONS. I JUST WANTED A GIFT FOR MY FIANCE , AND SHE MADE ME CALL ANOTHER SALON, WHERE THEY TREATED ME AS AN OLD FRIEND, I GIVE THIS SALON A ONE STAR, I WOULD HAVE GIVEN A HALF STAR BUT IT WASNT AVAILABLE., AS I READ MORE OF THE REVIEWS, I THINK THAT THEY SHOULD GET ANOTHER WOMAN THAT ANSWERS THE PHONE...…

The best present.. Dearest ESSpa Kozmetika, You have truly changed my outlook on customer service. Every single person that I met was nothing but nice to me while I was there this past Saturday. I was greeted promptly and cordially as soon as I walked in. I was offered a cool and refreshing drink while I filled out my paperwork. I was escorted personally to the back by the young lady that would do my facial. That room in itself was the most relaxing place that I had ever been. She was very attentive to my needs, making sure at all times that I was comfortable and relaxed. My face afterwards was so smooth and soft. My skin is a little on the sensitive side, and not once did I feel that unknown burning sensation. I was then taken directly to the young lady that would be doing my manicure and pedicure. She was very friendly and talkative while not being overwhelming or pushy for information like some nail technicians can be. She changed the water for me just because it was a little too warm. We went into the pedicure room and she made me feel like I was the most important person in the world, sitting on those comfortable recliners. Again, I left one of your staff feeling like a million dollars. I was then taken to the wonderful massage room. The one that looks like paris, that was simply amazing. The woman has hands of gold. I felt every ounce of stress just drip away. The time didn’t fly by either; there was no ticking cloc…

A relaxing afternoon.. Good Morning, I just want to thank you for such a relaxing afternoon. Your women at the front desk were so kind and helpful. The young lady who did my Min-Facial was very knowledgeable on the subject of her skill plus we had a common bond since my grandparents and in-laws were from Hungary.…