Sarafino's Pasta & Pizza
Pittsburgh, PA 15205
Phone: (412) 922-8911
- Hours:
- Mon-Fri 11:30am-9:30pm, Sat 4pm-10pm
User Reviews for Sarafino's Pasta & Pizza
06/21/2008 Posted by yojenny
We had been wondering about the buzz surrounding Sarafino's so we decided to check it out. We were seated immediately in the small space and the server got our drink orders quickly enough. She was back over for dinner orders quickly so we were off to a good start. That's where our luck ended. We sat for an hour waiting for our bruschetta appetizer, our bread a distant memory. We had not seen the server since we placed our orders with her and our drinks were completely gone. The owner stood in the middle of the restaurant shouting orders to the staff not really concerned that customers were cringing at every word. We waited. We finally got a split second to ask for drink refills and she whisked our glasses away to refill the ice, but when they were returned, there was no ice at all. We waited. We watched other tables get their appetizers and entrees...and then as a table that was seated a good 40 minutes after us got their brushetta, we decided we'd had enough. We told the server we were leaving and explained why and she replied "okay". The owner had a similar air of disconcern at our poor experience. When we offered to pay for our iced teas, we were told to "just leave".
Cons: Terrible service, unorganized, extremely loud
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