Poor Communication. I had gone to get an idea drawn. The guy charged me a $60 down payment. He then disappeared off the face of the earth. For 3 months. I called multiple times, but no one ever had any idea where he was. The shop gave me his cell phone, but when I called it was always full and I could never leave a message. When I finally got a hold of him, there was some excuse about going to California and being bitten by a spider. He finally sent me a shoddy drawling that was "in the works" 3 months later through a cell phone picture. I figured if I couldn't get straightforward communication BEFORE the tattoo, then I didn't trust him with something being drawn permanently on my body.
angry moon tattoo. Ive had 2 tattoos done at angry moon both by cantu and he did an awesome job on them, i was sad to see the place close but now that i see he's working at flying monkey i will def be going there for my work. i was hoping he was still in the area. i didnt want to have to find a new tattoo artist, glad to know i dont have too now!
angry moon has closed.
so you all know (this is Cantu) angry moon is now closed. there were many issues with our business operations that led to this closure, but i am here to set the record straight: joey (A&E intervention show) had problems he didn't share with us and we were as shocked and disgusted as anyone to find out how he was acting. no one else at our shop was doing dope.
to address the complaints below i'll say this: there were many factors that led to your less-than-stellar service. our company had many internal issues that ultimately led to its downfall and it really is a shame. certainly, i apologize for any inconvenience i may have caused anyone in our process but truthfully the majority of our clients rave about our quality and service. you can't win every consumer's heart and sometimes, honestly, the public just sucks. (last statement directed toward mojobot, who really is just lame... i sat with this man for 10 minutes and sketched out a design... then, for a 20 dollar deposit i spent many hours working on a design for his HALF SLEEVE.... he came by once asking for me to give it to him (while i was with another client) and then didn't stop back the next day when he agreed to come back... then i didn't hear from him until i see him talking trash all over the web... lame)
a few of the angry moon employees are now working down the street at 'flying monkey tattoo'. NONE of us are junkies or crackheads and we continue to make happy clients every day. if you would like to contact us, feel free to call the shop at 412-904-2165.
once again, my name is Cantu. feel free to call if you have any further questions.
Unprofessional, even for a tattoo shop.
I went to Angry Moon to talk to someone about a half sleeve. This guy Cantu didn't have a portfolio because he had "lost" it, which should have been a big red flag, but he offered to draw something based on an idea I had. I commissioned the drawing for $20. It would take about a week. He said that he could scan and email it to me. If I liked it, he would put the commission toward my tattoo. Great idea, right?
...Except that this guy is impossible to reach. Over the course of six weeks I emailed and called the number on his card about half a dozen times, with zero response. Finally he emailed me to say that it was ready and that I should stop by to see it.
So I stopped by. He said that he didn't have the drawing with him, and I would have to make an appointment to come see it. When I asked if he could scan and email it, or just mail it to me, he said he wouldn't because he was afraid that I would go somewhere else to get the tattoo. I pointed out that I had commissioned the drawing and felt like I was entitled to get the result without jumping through hoops, but he disagreed. He also refused to leave it at the shop in case he was out next time I stopped. What a prima donna! So we made tentative plans to get together in the next couple of days. Unfortunately, I couldn't make it.
Since then, I've emailed him another four times, but haven't gotten any response. I love that I have to make an appointment so see the drawing that I commissioned, and that they make it near impossible to get the appointment. I wonder if he even bothered to draw the damn thing. Needless to say, I didn't get my half sleeve there. Maybe these guys are good for walk-in keystone tattoos, but I don't recommend trying to schedule anything serious with them.
The truth about Angry Moon. The employers and employees at Angry Moon were not aware at the time of hire that Joey (a&e intervention) was a junkie. It wasnt until months later that they started to suspect something. When their suspicions were confirmed, they were very supportive of getting Joey the treatment he needed by the proper people. Joey did not have Hep C, nor any other disease that could have been spread due to tattooing. The shop is a clean and sterile invironment, and is not run or worked in by junkies. Anyone who assumes, based on one person's personal decisions, that because one person who worked there for a short amount of time was a junkie that the rest of the staff are therefore junkies is ignorant. The work that is produced more than speaks for itself.
great place to go to. I've gotten a couple tattoos there and they are a fantastic shop. Everyone there is incredibly friendly and nice. I don't know why other people didn't have a good experience... Very cleanly and great atmosphere, I recommend them over other shops that I've gotten tattoos at in the SouthSide. Great job guys, keep up the great work!!!
I went to Angry Moon last February because I wanted a custom tattoo and I had seen the shop on Carson Street which is the same street I work at. I walked in one night and was ignored. I thoguth it was because I wasn't "cool looking enough" all my tatts were covered by my coat. When I finally got one of the dudes to talk to me about a tattoo, they told me that what I wanted would be to difficult and tried to dumb the design down, simplify it and charge me $450 for it. I went to Southside Tattoo that week and got exactly what I wanted for HALF that.
Honestly I had forgotten about my bad experience at Angry Moon until just now when I see that they're on the show INTERVENTION because their employees are HEROIN ADDICTS with "maybe" Hepatitis C. I dodged a bullet by leaving thank god! No wonder he wanted so much money for less work. If you value your wallet, your skin and your health you'll stay away.
I totally recommend Southside Tattoo if you're in Pittsburgh.
Unprofessional. Artist never showed up.Never called to apologize or reschedule.
They were hardly helpful, no 'sorry, what can we do to make it up to you' , no 'we care about what you think about our business and service' Look at other reviews around the web, too...
If they are this unprofessional at the front door, what must be going on behind the scenes?
They don't know the meaning of customer service!. First off, I am in the customer service industry (hairstylist), so I know how's guest should be treated. Everytime I walked into angry moon, I was ignored, I just hve them the benefit of the doubt and approached a employee about having a tattoo done. I looked thru some portfolios and chose an artist. I had him draw up a tattoo for me which he said would take no longer than 2 weeks. Over a month later he had it drawn up, I let it go assuming he was just busy. My tattoo was going to be done in no more than 3 sessions, so he said. I made an appointment to have it started. When I arrived for my appointment, 10mins early he said to come back in an hour. No big deal, I went and got something to eat, 2 1/2 hours later he finially got it started. He did the outline of my tattoo, and I made another appointment. When I arrived for that appointment I was not greeted in any way even when I walked up to the counter. I told an employee I was there for an appointment and he told me to sit down. I picked up a magazine and after about 25 mins I asked an employee if my artist knew I was here. He said the artist called off and was not coming in. What?! Someone couldn't have called me and asked me to reschedule? Or even told me as I was sitting there wasting my time? After that I was done. The artist is unprofessional, worked very slow on getting my tattoo done (I was paying by the hour and he took alot of cigarette breaks, and took his time, after I told him I wanted to get it done asap). And this is not my first tattoo, my other tattoos were done in no time! On top of all that, I paid the total cost plus very good tips when my tattoo is 1/4 of the way done. I will never be back to angry moon tattoo, it is by far the worst experience I've ever had in a business.
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