WORST SERVICE EVER. There is only one redeeming quality about this hotel, he is a bellman named George. Not only did they take my reservation and give my hotel room away, they had the audacity to be rude about kicking me out. This hotel has about as much charm as a toothless call girl. Anyone that wants a nice hotel would have a better chance at a La Quinta than here. For the best advice that you can take from a stranger, GO SOMEWHERE ELSE!
Highly Recommended. I am a Pittsburgh resident and have never been an overnight guest at the hotel. However, I have been there several times and highly recommend it for the following: business meetings, social events, lunch, and informal meetings in the lobby. This hotel is one of the only in Pittsburgh to have true old-world charm and grandeur. The Terrace Room is an excellent choice for an elegant lunch- business or pleasure. The lobby is beautiful and also a lovely spot for meeting with friends, an informal business meeting, or for High Tea. The staff including the valet service, front desk, and concierge are all extremely professional and friendly.
Luxury Hotel... I don't think so. I will start by saying that this hotel is not bad, it is just not a luxury hotel. The rooms are clean, but they are not modern. The elevators are slow and so old that they are scary. If you are looking for a hotel with old world charm and even romantic then this hotel might work for you. I might choose this hotel for a romantic get way but as a business traveler who needs like reliable high speed internet, then you should choose another hotel. The staff was warm and friendly, the lobby was comfortable, but when it comes having the tools to be effective at getting your job done it was frustrating.
Have a fairy tale wedding reception at Pittsburgh's grande dame hotel..
The Grand Ballroom, Pittsburgh's finest reception room, sits at the top of the Omni William Penn hotel and holds 700 people. Daytime light comes from dozens of red-curtained windows on both the dance floor and the overlook. Nighttime illumination comes from three large, ornate chandeliers.
Wine & Dine
The Omni William Penn's award-winning chef prepares exquisite poultry, fowl, beef, veal, lamb, and seafood dinner entrees. The hotel has a Traditional Dinner Buffet, with a choice of two entrees, and a Pittsburgh Dinner Buffet, with unusual items like South Side Polish kielbasa and homemade potato pierogies. "Action Stations," prepared in the room, can either be carving or ethnic food stations. Dinner is approximately $50-110 per person and alcohol is $19-35 per person. Choose from a host or a cash bar, and wine by the bottle is available.
The Omni William Penn has three wedding coordinators with 84 years of combined experience who work in partnership with the bride and groom. They advise reserving two years in advance and require a deposit to secure the date.
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