LOVED IT!. Everyone seemed so nice. Kelly the masseuse was so very nice. She lead me to a very calming, inviting room downstairs. She told me i was in for a treat and i was for sure! Seriously every touch felt so good. She knew where the muscles were and how to rub them the right way! I felt so rejuvinated afterwards. I bought my husband a gift card to go here and ask for KELLY!!!!
LYDIA FOR WAXING!!!. I ALWAYS see Lydia for all my waxing needs. She is so professional and quick- it's all virtually painless. I have been several other places for waxing and have never been as satisfied as I was with Lydia. My eyebrows are perfect when she's finished with them- not too thick or too thin and it's the best brazilian wax I've ever had- she gets EVERYTHING! She gets every hair. GO SEE LYDIA!!!!!!!
Brazillian Wax. I just had a brazillian for the first time with Shelly because my friend recommended her, and I'm so happy that I went. I live 40 minutes from Capristo. She was so fast, and friendly. I had a horrible experience at another salon and it took the girl 40 minutes, and I was bruised afew days later. Shelly was fast, sanitary, professional and I felt very comfortable. I don't love getting these done, but Shelly made it bearable and easy- no bruising!. Totally worth the trip.
Shelly is the best Brazilian wax in Pittsburgh. I drive an hour to be waxed by Shelly because she is the best! I am very particular, and modest so I rely on the professionalism of an aesthetician like Shelly. I have had many brazilian waxes from other spas in the area and on vacations. I have never found one that could match Shelly's level of expertise.We are very fortunate to have someone like Shelly and her services in the Pittsburgh area.
Best Brazilian Wax in Pittsburgh.
I was recently waxed by Shelly Smith at Capristos and it was the best waxing experience I have ever had.
Shelly was very professional, and quick. Her Brazilian wax was amazing. I have never had a better waxing. I have very thick hair that is not easy to wax and Shelly made it simple and less painful.
I would highly recommend Shelly for any of your waxing needs.
Capristo and Kim. It is really hard for me to find someone I trust with my hair. I have long, straight, natural blonde hair, which can be completely destroyed by a bad hair cut, or someone with poor skills. I researched different salons and found that Capristo had great reviews as a salon, and that Kim had great reviews for working with blonde hair. I have gone to Kim twice since and I am so happy I found her. She is not only sweet and easy to talk to, she knows what she is doing with my hair. She listens to me, offers suggestions based on her experiences, and does a fantastic job. I have had nothing but positive experiences with Capristo Hair Salon and would highly recommend it, and Kim, to anyone looking for a positive salon experience.
Terrible Customer service.
Today was my second trip to Capristo. A few months back, I was looking for a new salon closer to home and this salon was recommended to me by a few people. The price menu seemed a bit high to me, but I figured "You get what you pay for". After my recent experiences here, I think it's more like "you get terrible customer service, for what you overpay".
My first appt with with Roman for their version of the Brazilian Keratin treatment. This was my first time having BKT done and I was nervous and wanted a reputable salon. Their version also only required 24 hours downtime, which was a huge draw.
I arrived a few minutes early for my appt (on a Tuesday) and was greeted nicely by the front desk staff. I had to wait approximately 10 minutes past my appt time for a young girl to take me back for my shampoo. She was friendly, but did not introduce herself to me. I was then ushered to Roman's station. He barely nodded to me and then instructed the girl to put me under a dryer. Once my hair was dry, he then finally approached me and took me back to his station. He never introduced himself to me. He just started in. Throughout the treatment application, stylists were constantly coming up to him to complain about other customers. This is highly unprofessional to do in from of me! He did not give me much info on the BKT, how to maintain it, etc. I had to ask several questions about my aftercare and he almost seemed bothered by the questions. Now, come on, I am paying $350 and he can't give me a few instructions?? The most he talked about my previous hair cut (done elsewhere) and how that stylist must have been drunk with the "hack job" she did on my hair. Now, I knew my previous cut was not great, but he really made me feel bad about it.
I was extremely pleased with the results, however. My hair felt smooth and soft and really gives me options with my styling. I can easily wear it curly or straight. It was exactly what I had hoped for with the BKT. I was just not very happy with Roman's behavior/lack of attention/styling/instructions/etc.
Nonetheless (maybe I am a glutton for punishment), I scheduled a follow up appt with him for a trim and color. That was supposed to be today's appt.
I arrived at 1145 for a noon appt and was told he would be right with me. The salon was noticeably more busy (a Saturday). Noon came and went, as did 1215, 1220, 1230. Roman did appear twice in the lobby-once talking on his cell and the second to get coffee. Clearly, he was not with another client. He never once acknowledged me, nor did the front desk staff. Finally at 1245---45 MINUTES after my appt time, I told the front desk staff that I could no longer wait and was leaving. The girl simply said "okay". No apology!!
I was furious for giving this place so much of my time on a Saturday afternoon! I should have gone with my gut after my first appt. Although the results of the BKT were great, the customer service is terrible. The prices are very high. I WOULD NOT recommend this salon.
After several poor attempts at going red, I decided to give it one finally try. I read great things about Capristo as well as Melissa in particular. And they were all accurate! Not only did Melissa do an AMAZING job with the color, the cut was excellent as well. Honestly, I think Melissa is the best hairdress I have been to in 10+ years. I would strongly recommend her to anyone looking for a quality job. Melissa also listened to all of my concerns and questions. She was very patience with my indecisiveness. And she was just a pleasure to work with. I felt like she really cared about me. As long as I live in Pittsburgh, I will be loyal to her.
I will note that the negative reviews about front desk professionalism and manners are correct -- I found my first impression of the salon to be terrible, if not worst. I was not greeted when I entered. I stood at the front desk for 10 mins waiting for the girls to finish looking at facebook photos before they would take my name. Melissa was waiting for me this whole time. I actually considered leaving the salon before my appointment because I was so set off by this behavoir. First impressions are everything with salons for first time and repeat customers. This was very unprofessional. If other people experience this, just stick through it and you will get excellent service after the front desk. I really hope the owner takes control and fixes this problem. It is terrible for his business.
LYDIA is the BEST for a great wax!.
I have had many Brazilian waxes and LYDIA is by far the best ever! I will never go elsewhere. She is professional, speedy and a lot of fun too. She makes what could otherwise be a very unpleasant experience into an enjoyable one - the results are amazing!
You have to try this for yourself! You will thank me :)
Lydia is by far the best!!. I have now lived in Pittsburgh for three and a half years. I have tried several technicians for a brazilian wax, and Lydia blows them all away. She is discrete, quick and thorough and I will continue to drive to see her from the South Hills. You can't go wrong with Lydia!
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