December 17 Dinner. approximately two weeks prior to 12'17 I made dinner reservations for 12. At the time I requested that we have Brandon as our server and was told that would be no problem. Someone from Mitchells called on 12/16 to confirm our reservation at which time I again mentioned Brandon and was assured he would serve us. When we got to the restaurant we were initially told he couldn't serve us, then we were told he couldn't, and he didn't. We've been coming to Mitchell's since you opened at the Waterfront and Brandon has waited on us almost exclusively since he started woking there. There are a lot of places I could go to have dinner but I chose Mitchells and one of the primary reasons is Brandon. He is an excellent waiter and someone who makes the dining experience pleasurable It was not the same without him. This situation was handled poorly and was disappointing. Thank you.
Never had a bad experience.
I think alot of the negatives you see here are people venting who had bad food or service, they are more apt to complain than if you were happy with your meal.
I have been there atleast a dozen times and always had a great meal. Once our meals were a little late but in the mean time we were given complimentary raw oysters, my choice and my favorite!
Not just ok for the$$$$$$$. My fiance decided to eat there for her birthday Tues night nice crowd good atmosphere good service . what i was dissapointed about was the only thing that counts... THE FOOD!!!. Our appetizers Ahi tuna and Spinach crab dip came out fast , but we both agreed tuna tasted fishy for what it is . We eat it everywhere raw and we couldnt finish the 5 pieces. Crab dip was ok but for $14 you hate to see canned crab meat. Chowder we ordered def wasn't homemade pretty much tasted like eat n parks potatoe soup. these I can all live with , but my meal is what I'm most disatisfied with. I ordered the Cr ab cake and gulf shrimp combo... Came out cold didn't say anything.. 3 shrimp (med) not large, and 1 crabcake size of a golf ball for $24... Crazy! i ate it but just shocked I love a nice place but c'mon $24 I know it is alot classier then redlobster or ktetzlers or even roland's but They all give you so much more for the money!!! I didn't listen to the reviews I read and I wish I would have. Your stomache should be the judge of a place not the name of the place... Monteray Bay is worth the prce of admission ,but homestead Mitchell's is not. ! Redlobster here I come
Cold food, big prices. My sister and I took our father here for Father's Day. Boy, were we disappointed. Our waitress was terrible and left us waiting around forever for everything. Our food sat on a counter for about 20 minutes before she finally decided to bring it to us. It was cold. My sister got the wrong food and the waitress tried to blame her. The waitress left at one point and NEVER CAME BACK....I mean, TOTALLY ignored us, walked past our table about 5 times. Finally, we had to flag down another waitress who finished our service. We ended up giving her the tip. We asked why our waitress never came back and she tried to tell us the restaurant was full and they were understaffed.....that was a lie because there were about 20 EMPTY tables by my count. I will never go back. I have gotten better service at McDonalds.
Mitchell's Fish Market at the Waterfront. My boyfriend and I went to Mitchell's Fish Market at the Waterfront on Valentine's Day and both had scrumptious meals. I had my regular choice of the Cedar Plank Salmon and he had the trio. We topped it off with the berrie cobbler which was recommended by our server (Dionne) who was right on target. The cobbler was the BEST we have ever had. It was a perfect night. Thanks Mitchell's!
Waitresses have attitude, Food over done and dry -- for what you get in terms of quality, prices way out of line. Keep in mind, I've given this place 3 tries. When they found out i write Food reviews for a Pgh newspaper, they tried changing their tune. Too late.
Saved your $$$, eat elsewhere.
Great seafood, great customer service, atmosphere was great, prices fair.. My date and I went for early dinner and were very happy with our choices. I had broilled scallops and she had the rainbow trout incrusted with pecans. The vegtables were done just right. We thought the clam chouder was excellent.
User review by icicle44.
I don't know why there are complaints here!!! I go all the time. The food is always excellent, the service terrific. The waitstaff will go out of their way to accomodate a customer. And the price, well, its a seafood restaurant, not a burger joint!! I expect to pay a little more for well prepared, fresh seafood and its worth it.
I've been to my share of seafood places around the country, Mitchell's is a good value.
Pittsburgh's Worst-Waterfront. No atmosphere....not to mention the small portions and HUGE price! Tasteless food and service!!!!
Horrible Service & Small Portions. What a disappointment! I took my sisters & a friend here after a day of shopping & a movie. We were all in the mood for seafood so naturally we went to the only seafood restaurant at Waterfront. The service was THE worst I have had. It took forever to get waited on & then we were totally ignored until she came over with a check. I will never go back there and tell people of my experience I had.
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